Service Technician

• Trained to use all tools of trade, including precision instruments and technical shop machines and diagnostic tools.
• Use previous and on the job training to read and understand technical publications, including on-line service software and service bulletins. He/she must be able to use information contained in them to do their own work and to assist others concerning the content.
• He/She will learn to determine usability of all component parts and must be able to list and order all needed parts using the dealer management system.
• Must be able to complete work accurately and timely as outlined in published time standards guidelines.
• Must be able to write and/or type a good description of all work performed on each individual repair using the dealer management system.
• Ability to perform all aspects of the job safely and in accordance with OSHA and company rules and regulations expressed and implied.
• Understands the importance of attendance and punctuality and how it directly impacts customer service.
• Is a good steward of company tools and resources.
• Achieves and maintains certifications as required by the company, the OEM’s or by Federal Law.

• High School Diploma desired.
• Must possess and use good interpersonal skills to interact well with customers, vendors, and co-workers in a positive and constructive manner.
• Must be able to read and write in English and understand computer generated reports, office reports, invoices, etc.
• Must be able to operate various computer diagnostic devices, laptops, and tablets.

• Involves essential ability to maneuver around, in, on and under trucks in order to properly inspect and diagnose all types of problems and repairs.
• Must be able to pass a physical and drug and alcohol screens during pre-employment screening, randomly and/or as requested throughout employment.
• Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

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