Senior UX Mixed Methods Researcher, AI Mode, Search

Google

  • San Francisco, CA
  • Permanent
  • Full-time
  • 1 day ago
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in product research in an applied research setting, or similar.
  • Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).
Preferred qualifications:
  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
  • Experience with experimental design, scale development and validation, and unmoderated studies.
  • Experience with advanced statistical modeling, survey weighting, and logs analysis.
  • Experience using LLMs to code qualitative data.
About the jobAt Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.As a Senior Mixed Methods UX Researcher, you will lead a global research program to assess AI Mode response quality. You will collect and analyze quantitative and qualitative data, managing vendors, and developing insights for leadership and product teams.In Google Search, we're reimagining what it means to search for information any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .Responsibilities
  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  • Conduct empirical research using methods from computer science, quantitative social science, statistics, econometrics, and other fields to understand user behavior and extract meaningful patterns from large data sets.
  • Drive ideas to improve products and services through research-motivated insights and recommendations.
  • Prioritize and drive research to improve user experience. Communicate findings to stakeholders in the company. Make research findings convincing for both research experts and non-experts.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a disability or special need that requires accommodation, please let us know by completing our .

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