Engagement Specialist for Faith Mission Columbus
Lutheran Social Services of Central Ohio
- Columbus, OH
- $20.00 per hour
- Permanent
- Full-time
- Provides excellent customer service in meeting the needs and ensuring the safety of our residents, clients, volunteers, and others.
- Maintains the highest degree of overall cleanliness, sanitation and safety of resident dorms and assigned areas.
- Greets all volunteers, residents, and prospective residents. Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding, and self-care supplies.
- Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community.
- Holds shelter residents accountable for upholding shelter rules and expectations. Communicates any issues or concerns to Manager or Case Manager as appropriate.
- Takes resident attendance, maintains bed count, and ensures shelter capacity.
- Assists in donation receiving and delivery.
- Provides information to clients on Faith Mission and other services such as medical, dental and vision care, community resources and diversion services during absence or high-volume times.
- Escort volunteers and staff between buildings as needed.
- High School Diploma, GED or equivalent work experience is required.
- Experience with homeless or other special needs populations, preferred.
- Ability to communicate with diverse groups of individuals.
- Ability to work a flexible schedule, as needed.
- Health insurance with 4-plan options!
- Tuition Reimbursement Program
- 403(b) retirement plan with employer matched savings
- Dental and Vision insurance
- Medical and Childcare Flexible Spending (FSA)
- Health Savings Account
- PTO and 12 Paid Holidays
- Discount Marketplace
- Opportunity to make a positive impact on individuals & the community