
Senior Medical Director for UnitedHealthcare Payment Integrity - Remote
- Tampa, FL
- Permanent
- Full-time
- Oversee and perform individual case review for facility appeals for various health plan and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations of facility clinical validation audits for medical services and the application of clinical criteria of medical policies
- Provide clinical oversight and guidance to UHC 3rd party vendors engaged in clinical payment integrity reviews
- Perform Department of Insurance/Department of Managed Healthcare, and CMS regulatory and IRE responses
- Oversee the Independent Review Organization Process
- Document clinical validation audit findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements
- Communicate with UnitedHealthcare medical directors regarding coding/clinical validation appeals rationales
- Communicate with UnitedHealthcare Regional and Plan medical directors and network management staff regarding clinical payment integrity reviews/audits
- Support the Payment Integrity team in their interactions with providers to explain review/ audit findings and the application of coding/clinical criteria
- Engage with requesting providers as needed in peer-to-peer discussions
- Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results
- Provide clinical and strategic input when participating in organizational committees, projects, and task forces
- Develop quality audit practices to ensure UHC 3rd party vendors are adhering to proper coding/clinical guidelines and ensuring clinical justification meets expected standards
- MD or DO with an active, unrestricted license
- Board Certified in an ABMS or AOBMS specialty
- 5+ years of clinical practice experience
- 2+ years of Quality Management experience
- Familiarity with current medical issues and practices
- Proficiency in performing medical record case reviews for hospital claims in accordance with established reimbursement and medical policies
- Intermediate or higher level of proficiency with managed care
- Proven excellent telephonic communication skills; excellent interpersonal communication skills
- Proven excellent project management skills
- Proven data analysis and interpretation skills
- Proven excellent presentation skills for both clinical and non-clinical audiences
- Proven creative problem-solving skills
- Proven basic computer skills, typing, word processing, presentation, and spreadsheet applications skills. Internet researching skills
- Proven solid team player and team building skills
- Coding experience or certification (CPC, CCS, etc.)