Desktop Support (IT Support Specialist)
CorVel
- Portland, OR
- $41,894-62,658 per year
- Permanent
- Full-time
- Perform desktop support functions on a regular basis, supporting computers, phones, and printers.
- Monitor and proactively respond to alert systems.
- Complete work assignments and track results using our ticket system.
- Work independently with minimal supervision.
- Other duties and tasks as assigned.
- In-depth working knowledge of desktop operating systems (Windows 10, Windows 11) and the Microsoft Office suite.
- Experience troubleshooting application packages and desktop images.
- Scripting experience.
- Exceptional written and verbal communication skills.
- Good work ethics as well as an ability to follow a consistent schedule.
- Should be able to work independently and complete assigned tasks in a timely manner.
- Excellent customer service.
- Demonstrated ability to solve both technical/non-technical issues.
- Adaptability and willingness to respond to changing priorities.
- Prior work experience administering Windows servers including building, configuration, and tuning to optimize performance.
- Experience in the following technical areas, VDI, Cloud and on-premise endpoint management solutions.
- Experience in software distribution technologies preferably.
- College Degree, Microsoft Certification, or 2+ years relevant work experience.
- Experience in asset ordering and tracking.