What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.This opportunity entails serving as the technical lead for enterprise application operations, with a focus on resolving complex issues across platforms such as WebFocus, Databricks with Fabric, SQL Server, and aec360. The role involves leading efforts in the design, configuration, implementation, and continuous improvement of integrated application systems. Responsibilities include maintaining system health, optimizing performance, and ensuring secure, scalable solutions aligned with business goals. The position also supports automation initiatives, cross-functional collaboration, and vendor coordination in a lean IT environment. Participation in a 24/7 on-call rotation is required.What You’ll Do:
Provides guidance and oversight of tier 2 support and maintenance of applications to meet daily operational needs. Acts as escalation point if needed.
Configures, maintains, and upgrades applications to meet daily operational needs and supports strategic IT projects.
Designs, implements, and maintains customizations of applications to meet evolving business needs including reports, dashboards, and workflows.
Designs, implements, and maintains third-party software connections and applications to support various business needs.
Acts as the lead during debugging system integration and functionality issues including engagement with vendor support for defect resolution.
Develops, documents, implements, and provides recommendations for enhancements to policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
Maintains up-to-date knowledge of application functionality, customization, and integration. Researches upcoming enhancements or upgrades to applications and recommends procedures for implementation.
Performs other duties as assigned.
What You’ll Need:
Associate’s Degree in Computer Science or related degree and 8 years of relevant experience, or
In lieu of education, 10 years of relevant experience
What You'll Bring
Acts as a subject matter expert in enterprise applications, including (or similar to) WebFocus and Synapse/Databricks with Fabric, with a strong grasp of application security and the ability to make informed recommendations.
Demonstrates proficiency in SQL Server administration, including performance tuning, backups, alerting, and security protocols.
Applies strong critical and analytical thinking to influence technical direction and validate standards across teams.
Collaborates effectively across IT disciplines, enhancing cross-functional alignment and operational efficiency.
Navigates ambiguity with confidence, adapting to evolving business needs and leading initiatives with clarity.
Employs strong technical writing skills to produce high-quality documentation for departmental and cross-team use.
Identifies opportunities for improvement in applications, policies, and procedures, and proactively enacts solutions.
Leverages scripting and automation tools (PowerShell, T-SQL, Python) to streamline operations and reduce manual effort.
What We Prefer
6+ years of experience in Application Operations, ideally within lean IT environments.
Hands-on experience with WebFocus (or other reporting tools), SQL Server, and cloud-based database platforms (e.g., Azure SQL, AWS RDS).
Familiarity with compliance and security frameworks such as SOX, HIPAA, or NIST.
Experience with vendor management or fractional support models.
Professional certifications such as:
Microsoft Certified: Azure Database Administrator Associate
Microsoft Certified: Power Platform Functional Consultant Associate
AWS Certified Database – Specialty
CompTIA Data+ or Security+
Additional InformationClick here for benefits information:Click here to learn more about Visa sponsorship is not available for this position.#NF.Locations: Kansas City, MO..................NOTICE TO THIRD-PARTY AGENCIES:HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.
