Guest Room Attendant

Four Seasons Hotels

  • Seattle, WA
  • $26.22 per hour
  • Permanent
  • Full-time
  • 10 days ago
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.Guest Room Attendant - Full timeFour Seasons Hotel SeattleFour Seasons Hotel Seattle is looking for a Guest Room Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guest Room Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences and the comfort as set by the hotel procedures and standards. The Guest Room Attendants are also responsible for stocking linen rooms and storage areas with clean linens, retrieving and delivering guest request items as needed to arriving guests, and replenishing of guest supplies, which may include replenishing coffee/tea supplies, its accompaniments, and mini-bar items to arriving and occupied guest rooms. The Guest Room Attendant is responsible for inspecting and releasing of their own rooms (but not limited to) and may be required to inspect/release rooms of others, ensuring all standards have been met and any deficiencies corrected if needed before rooms are occupied by a guest. This position reports to the Director of Housekeeping. U.S. work authorization is required for this position.About UsFour Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.Four Seasons Hotel Seattle is the Pacific Northwest’s only Forbes five-star rated hotel. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.Key Elements of the Job
  • Keeps all guest room or private residences, vacuumed and dusted. Makes sure mirrors, furniture, floors, bathroom fixtures, etc… are clean, mark-free, and ensures equipment in all guest rooms are in working order
  • Has a set number of rooms to clean during a shift and/or specifically assigned a set number of room(s) to detail clean in accordance to our Perfect Room Program (PRP).
  • Removes dirty towels and sheets and replaces them with clean ones from the linen storage closets.
  • Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
  • Makes bed
  • Removes Rooms service trays, dishes and carts to service landings
  • Stocking of guest linen to the appropriate storage areas and guest rooms
  • Retrieving and delivering guest request as needed, replenishing of guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…)
  • Replenishing of coffee/tea supplies, its accompaniments, and mini-bar items
  • Placing rooms in turndown status when being cleaned.
  • Inspects and releases own rooms (but not limited), ensuring all standards are met to standard and any deficiencies corrected
Preferred Qualifications and Skills
  • Ability to read, write and speak English.
  • Previous Housekeeping experience preferred, but not required
What to Expect from Your Work Experience...You will
  • Be part of a cohesive team with a singular focus on creating the best possible guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Hourly rate is $26.22
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
  • Be rewarded with market-leading pay and a comprehensive benefit plan
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
  • Receive a complimentary meal when at work in our employee restaurant, the Sound Café
Learn more about our property and what it is like to work at Four Seasons by visiting:We look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons Hotels