Entry Level Clerk

• Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Provide support within billing department surrounding but not limited to:

• Process accounts and incoming payments
• Process invoices
• Assist in the collection process
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Communicate with customers via phone, email, mail or personally
• Access client files if necessary to verify information.
• Follow up to verbal and written client or responsible party inquiries regarding account status within policy and procedure or timeline.
• Research accounts and document follow up appropriately.
• Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission.
• Complete all reports according to schedule.
• Perform other tasks as assigned to support the goals of the organization.

• Requires excellent written, verbal communication and strong customer service skills
• Requires a high degree of organization, accuracy and attention to detail
• Comfortable in relevant computer software and Microsoft Office
• Some understanding of basic accounting principles and collection regulations is a plus

• PTO accrual for all FT employees
• Paid Holidays
• PTO

All-Stat Portable