QAS Dispatcher

HBK Engineering

  • Houston, TX
  • Permanent
  • Full-time
  • 1 day ago
About UsQuanta Aviation provides a central organization to manage, coordinate and serve all Quanta Services’ aviation operations. The group also provides oversight and standardized work procedures for all internal and external helicopter operations — to ensure the highest level of safety and compliance.About this RoleThe Corporate Jet Dispatcher will play a critical role in ensuring the smooth execution of travel plans for our executives at Quanta Aviation Services (QAS). This position involves close coordination with executives and their staff to develop travel schedules that meet their needs while optimizing cost efficiency and comfort. The ideal candidate will have a strong customer service orientation, excellent communication skills, and the ability to manage complex logistics with precision.What You'll Do
  • Travel Coordination: Work directly with executives and their staff to understand travel needs and preferences. Develop and manage efficient travel plans, including flight scheduling, ground transportation, and accommodations if necessary.
  • Customer Experience: Ensure a high level of customer service throughout the travel process. Address any changes or special requests promptly to ensure a seamless travel experience.
  • Cost Management: Balance the comfort and preferences of executives with cost considerations. Seek opportunities to optimize travel expenses without compromising quality or convenience.
  • Operational Oversight: Oversee the day-to-day operations of the corporate jet program, including maintenance schedules, crew assignments, and compliance with aviation regulations.
  • Performance Reporting: Monitor and report on key performance indicators related to travel efficiency, cost savings, and executive satisfaction. Recommend and implement improvements to enhance service and efficiency.
  • Stakeholder Communication: Maintain open and effective communication with all stakeholders involved in executive travel, including pilots, maintenance teams, and administrative staff.
  • After-Hours Support: Provide support outside of standard business hours as needed, including early mornings, to accommodate executive travel schedules.
What You'll Bring
  • Bachelor’s degree in Aviation Management, Business Administration, or related field preferred.
  • Minimum of 3 years of experience in aviation dispatch, executive travel coordination, or a similar role.
  • Strong understanding of FAA regulations and requirements for corporate aviation.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage complex logistics in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to interact effectively with executives and their teams.
  • Proficiency in flight planning software and Microsoft Office Suite.
  • Flexibility to work outside of standard business hours as needed.
What You'll Get
  • Medical Benefits
  • Dental Benefits
  • Vision Benefits
  • 401k
Equal Opportunity EmployerAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status.We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

HBK Engineering