Compliance and Privacy Manager

• Bachelor’s degree in relevant field such as Health Administration or related and 3+ years’ experience in a healthcare compliance setting OR CHC Certification and 3+ years in healthcare compliance setting
• Experience in Behavioral Health setting highly desirable.

• Strong knowledge of industry regulations and standards
• Deep understanding of HIPAA, OIG, OMIG, HITECH, NYS Privacy laws and other applicable regulatory bodies
• Knowledge of NYS OMH regulations/Article 31 MHOTRS programs highly desirable
• Knowledge of VOCA, VAWA, and DCJS regulations a plus
• Knowledge of Medicaid, Medicare and commercial insurance billing a plus
• Extensive policy writing experience
• Investigatory skills/training
• High standards of integrity and ethics

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer match up to 5%.
• Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation to start, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
• Employee assistance program (EAP).
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
• Group term life and long-term disability insurance.
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D), supplemental insurance through Aflac.
• Pet insurance.

• Regulatory Compliance: Assist in ensuring compliance with key regulations, including but not limited to HIPAA, OIG, OMIG, and HITECH. Serve as a point of contact for questions on regulatory standards and provide support in applying these requirements to everyday operations.
• Policy and Procedure Support: Under the guidance of the VPCCT, help develop, implement, and maintain policies and procedures. Work with the Internal Compliance Committee (ICC) members and other teams as necessary to ensure policies are accessible and understood by relevant staff. Assist in updating documentation as needed to reflect regulatory changes.
• Audits and Risk Assessment: Coordinate routine audits, risk assessments, and reviews. Track and document findings, helping to identify any areas of concern. Support the development of work plans, corrective action plans, monitoring their progress, communicating updates to the VPCCT and ICC.
• Training Management: Assist training development staff with compliance-related staff training.
• Compliance Support and Consulting: Provide guidance on meeting compliance requirements and consultation on internal or external regulatory questions. Work closely with VPCCT to address specific compliance needs and provide support for compliance improvement projects.
• Privacy Management: Serves as a subject matter expert for the medical records team in terms of privacy standards and regulations. May provide assistance with processing of authorizations and requests.
• Issue Investigation and Reporting: Support the investigation of compliance issues, complaints, or incidents, including those reported through anonymous channels. Document findings and assist in determining appropriate resolutions, in conjunction with the VPCCT and/or ICC. Assist in facilitating joint cases involving Human Resources.
• Confidentiality and Ethical Standards: Uphold and reinforce standards of ethics and confidentiality in all activities, ensuring sensitive information is handled appropriately and in alignment with organizational policies.
• Communication and Reporting: Maintain open lines of communication with VPCCT regarding any regulatory deficiencies or potential compliance risks, especially those that could impact operations or involve regulatory intervention.
• Collaboration with all agency departments: Work closely with Programs and Human Resources teams to support compliance needs across departments, ensuring coordinated efforts in policy implementation, training, and adherence to regulatory standards. Compile and manage a library of agency policies.
• Additional duties as assigned.

• Tech savviness and proficiency in Microsoft Office
• Excellent writing and analytical thinking skills
• Strong attention to detail
• Highly organized
• Ability to work under deadlines
• Professional communications, both written and verbal

Family Services