Position: Customer Support SpecialistLocation: Rochester, NYPosition Type: contract to hireJob DescriptionProvides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products, workers & compensation.Maintains a high level of knowledge concerning the products and services supported by the Agency.Assists external users of the technical products by answering questions and solving problems involved with their use.Job Qualifications
High school diploma required
A minimum of 2 year customer service experience or insurance related experience