DSW Store Lead Part-Time
Designer Brands
- Springfield, IL
- Permanent
- Part-time
- Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.
- Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasking related to daily open/close including store cleaning, recovery and maintenance standards.
- Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers. Ensures all associates are providing the benefits of the DSW loyalty program to every customer
- Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals. Able to clearly communicate business trends to SM/ML.
- Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
- Performs other duties as assigned by the Store Manager or other leader.
- Performs all other associate duties within store.
- Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.
- Helps supervise and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.
- Assists management with all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.
- Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor.
- Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.
- Maintains supply inventory to ensure successful floor moves, markdowns and fulfillment in areas of stockroom, cashwrap, clearance and non-sales areas.
- Performs, maintains and completes all information related to audits, donations, transfers, mismates, damages, etc.
- Work closely with the store leadership team to understand and follow policy and procedure
- Support team by training, coaching, and providing feedback of others to the management team in an efficient manner
- Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
- Supports team in managing payroll and associate timekeeping activities
- Recognize associates through our company recognition tools.
- Must be available to work a flexible schedule including nights, weekends and holidays
- Good verbal and written communication skills
- Professionalism
- Minimum 2 years retail experience
- Minimum high school graduate or equivalent
- Invested in helping our associates learn, develop, achieve and grow into strong leaders
- Shared commitment to creating a culture fueled by engagement, excitement, optimism and fun
- Dedicated to giving back and community involvement
- Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group.
- Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide.