Verification Specialist - Accounting

• Review and verify interpreter and vendor job data in Interpreter Intelligence (II) for billing and payroll accuracy.
• Confirm proper documentation, resolve discrepancies, and validate No Show (NS) or Overtime (OT) classifications.
• Follow up on missing job notes or documentation with interpreters to close jobs timely.
• Ensure billing meets customer contract requirements and internal policy standards.

• Generate and distribute invoices using customer-specific platforms
• Push finalized invoices to QuickBooks for proper AR tracking and reconciliation.
• Handle resubmission of rejected claims, 837P files, and ad hoc invoicing for on-demand services.

• Assist Accounts Payable (AP) by reviewing vendor invoices and confirming supporting documentation.
• Respond to interpreter inquiries regarding reimbursements, mileage, and remittance schedules.
• Route remittance disputes and payment issues to Scheduling and other relevant departments.

• Communicate with assigned customers to clarify invoice policies, formats, and payment terms.
• Answer billing inquiries from clients and internal departments through chat, email, phone, and text.
• Work closely with Scheduling, Customer Service, and other teams to resolve billing issues.

• Prepare monthly and quarterly reports for customers.
• Ensure billing compliance with policies, including contract minimums and cancellation procedures.
• Track and support the returned checks process and general reconciliation activities.

• Participate in weekly accounting meetings and bi-monthly company-wide updates.
• Monitor team chat channels for billing-related issues and assist with system problem-solving.
• Complete monthly KnowBe4 security training and remain current on policy changes and best practices.

• 2+ years of experience in billing, invoicing, or accounting support (healthcare or service-based industry preferred).
• Strong understanding of billing platforms such as Interpreter Intelligence, QuickBooks, or similar systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet tight deadlines.
• High attention to detail and organizational skills
• Comfortable working cross-functionally and independently.

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Professional development opportunities
• Employee assistance program
• Company-sponsored events and activities
• Hybrid Work Environment
• Pay Range: $20-21/hour

Hanna Interpreting Services LLC