Customer Service Representative - State Farm Agent Team Member
- Dallas, TX
- $50,000-60,000 per year
- Permanent
- Full-time
- License Reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
- Signing bonus
- 401(k) matching
Kathy has proudly served Highland Park, University Park, and the greater Dallas area as a State Farm Agent for 32 years. Over the decades, she’s built a highly experienced and dedicated team of 16 professionals with more than 150 years of combined insurance expertise, all committed to delivering exceptional service and support to our customers.Our office offers a supportive, growth-focused environment with strong benefits, including health insurance, 401k matching, commission, and both individual and team bonuses. We also run fun sales promotions throughout the year with exciting prizes and incentives to keep things motivating.If you're looking for a rewarding role on an experienced, high-performing team where your contributions are valued and recognized, we’d love to hear from you.ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kathy Wall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Submit an application and we will follow up with next steps. Thank you!