Medical Assistant - Extended Hours

• Responsible for greeting patient in waiting room and escorts them to the exam room.
• Prepare patients for examination; take vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry).
• Document chief complaint, past medical surgical, social, and family histories and updates as needed in the patient’s electronic medical record.
• Properly prepare the patient for the exam and assist the physician as needed with exams, ultrasounds, and procedures.
• Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit (ex: hospital follow ups, Kaspers, etc.).
• Review and update immunization records.
• Have a working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery.
• Perform phlebotomy, urinalysis, and other in office laboratories.
• Prepare slides for urinalysis, KOH, and wet prep microscopic exam.
• Practice Universal Precautions at all times utilizing available safety equipment (gloves, masks, face shields, goggles, gowns, etc.).
• Maintain well-cleaned/sanitized and stocked rooms and laboratory area.
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
• Clean and sanitize instruments regularly.
• Perform in-office diagnostic testing such as EKG, Diabetic Retinopathy and PFT along with CLIA waived testing.
• Have computer knowledge for operating lab computer to assist in entering laboratory tests and retrieving results of such.
• Be knowledgeable on all vaccines and injectable medications.
• Know how to properly administer injectable medications, using proper intramuscular, Subcutaneous, intradermal technique, proper needle size, and correct injection sites.
• Prepare and administer immunizations, allergy, or other injections.
• Assist with phone triage and scheduling patient appointments as needed.
• Have knowledge of closing office procedure-turn off equipment, clean exam rooms, clean instruments, restock exam rooms etc.
• Inform appropriate personnel on when supply inventory for exam rooms and/or lab are low.
• Maintain current license, and certification if applicable.
• Assist with lifting patients as needed, always using proper body mechanics and lifting techniques.
• Cover clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary.
• Obtain patient insurance pre-authorization for all medications, referrals and procedures.
• Perform all other duties as assigned.
• Must be detail-oriented and highly organized.
• Must maintain confidentiality at all times.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Updates job knowledge regularly by participating in educational opportunities and /or reading professional publications.
• Strong communication skills must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.
• Must be knowledgeable on medications, disease processes, diets, etc. to effectively educate patients; and properly answer patient’s questions.

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
• Team members must demonstrate excellent team communication and coordination to provide high quality patient care.
• Care coordination includes communicating professionally with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality outcomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program.

• Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel.
• Maintain good attendance (daily, meetings, and other assignment tasks)
• Maintain timely documentation of all work assignments.
• Maintain patient confidentiality.
• Routinely keep supervisor informed about attendance and job assignments.
• Flexible in being able to multitask.
• Work effectively and at an efficient timely pace.
• Work cooperatively with providers, administration, and peers.

• Pleasant personality
• Cooperative attitude
• Completed a recognized medical assistant program
• Strong written and oral communication skills
• Computer skills

Grace Health