ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That's why ResQ is dedicated to empowering the individuals who keep our world running smoothly.Keep reading to learn more about the problem we are solving for our customers!Hello 👋 Future ResQer,ResQ is looking for a hands-on senior engineer to drive the design, implementation, and scaling of complex, cloud-based systems (primarily on AWS). You'll set technical direction, champion best practices in architecture and security, and mentor engineers across experience levels.As a Senior Software Engineer joining ResQ you will be responsible for designing and building the tools and applications that thousands of restaurants and trades businesses across North America use to keep their restaurants and businesses up and running, seamlessly connecting them to a trusted network of vendors.ResQ runs on a distributed cloud architecture. Our monolith is written in Django/Python and is backed by S3, Postgres, Redis, and Cloudfront. Our front-end applications are written in React/React Native and Typescript. We make extensive use of automated testing and practice continuous deployment enabling us to release early and often.What you will do:Architect and maintain scalable, resilient systems using AWS (EC2, S3, RDS, Lambda, ECS, etc.)Lead technical strategy and execution, ensuring alignment with business goalsGuide project planning, timelines, and cross-functional collaborationTroubleshoot complex system issues and evaluate new technologies for impactDesign and implement AI-powered agents using large language models (LLMs)Partner with product and customer teams to identify and deliver AI-driven solutionsApply prompt engineering and leverage emerging tools (e.g., Cursor, Claude) to accelerate development and improve customer experienceWho you are:Bachelor's or Master's degree in Computer Science, IT, or equivalent experience9+ years in software engineering (web & mobile focus)Experience leading teams, mentoring, and setting architecture directionStrong in AWS (compute, storage, networking, databases, security)Deep knowledge of cloud architecture, serverless, and containersSkilled in CI/CD, Docker, Kubernetes, and TerraformSolid grasp of databases and data modelingExperience with GraphQL or REST APIsProficient in Python, TypeScript, React, and React NativeStrong communicator and cross-functional collaboratorStrategic, analytical, and customer-first in your approachYou have a product and customer-first mindset as we are obsessed with customer experience and setting new standards for excellent serviceNice to Haves:We're on a mission to redefine how trades and restaurant businesses engage with technology. With the power of AI, we're building faster and creating experiences that simply weren't possible five years ago. While not required, the following would help you stand out as a candidate:Avid interest and curiosity in AI tools that allow developers to work more efficiently.Experience working with and creating AI agentsUp to date in the latest trends in AI, particularly around multimodal LLMs, agentic systems, RAG (Retrieval-Augmented Generation), and AI-driven search functionalities.Want to learn more? 👀 Keep Reading!We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.We are spilling the Tea 🫖 on all things ResQ, if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.Not Sure You Meet all the Requirements? We know the confidence gapcan get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you!
