Job Description:PropertyAbout UsWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Location DescriptionWayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community.Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space.At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service.Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for.We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport.OverviewEssential duties and responsibilities include the following (other duties may be assigned):
Make all drinks and orders to organization standards following recipes
Provide excellent customer service through accurate and efficient transactions while adhering to all cash handling policies and procedures
Provide quality coffee beverages consistently for customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
Complete pre, running, and post shift side-work duties
Ability to multi–task with the needs of the business and anticipate customer needs by constantly evaluating environment
Receive deliveries, unload and organize stockroom. Restock all condiments, sundries, food and beverage items throughout shift
Maintain a clean and organized work environment at all times
Present a pleasant and attentive attitude at all times
Adhere to all internal controls, policies, and procedures
Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
Maintain regular and punctual attendance
Be willing to jump in where needed to assist in delivering top service levels
Balance house bank at the end of the shift.
Qualifications
Must have a love or passion for the coffee environment
Barista service experience required.
High school diploma or equivalent.
Excellent communication skills
Ability to maintain composure and professionalism in a highly active service setting.
Pleasant, engaging and welcoming personality.
Some with strong attention to detail and who can work under pressure in a fast-paced environment
Flexibility to work day and weekends
Wayfinder Newport is an equal opportunity employer offering competitive pay and excellent benefits. EOE/AACompensation RangeThe compensation for this position is $15.00/Hr. - $15.00/Hr. based on qualifications and experience.
