Community Growth Manager- Remote / Telecommute

Cynet Systems

  • San Francisco, CA
  • Permanent
  • Full-time
  • 7 days ago
  • Apply easily
Job Description:Pay Range $81.69/hr - $86.69/hrDuties:Program Launch:
  • Supporting recruitment and onboarding education for new Co-hosts.
  • Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities.
  • XXgning, piloting, and testing new levers that support Co-host growth at scale.
  • Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support.
  • Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy.
  • Adapting central programs to support regional objectives.
Co-Hosting Community Candidateagement:
  • Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education.
  • Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses.
  • Building sentiment and feedback channels to size and package insights for product and central programs.
  • Identify and pilot opportunities to increase overall success of Co-hosts.
Business Strategy:
  • Candidate will be responsible for revenue and host growth goals.
  • Candidate will develop new programs and initiatives.
  • Candidate will implement plans and evaluate overall efficacy to inform business initiatives.
  • Candidate will lead through inspiration, influence, and our core value of belonging.
Outcomes and Impact:
  • Candidate will contribute meaningfully to a strategic outcome for client to unlock the next generation of hosts.
  • Candidate will pioneer a new growth model and structure for client. This includes developing project plans, collaborating with cross-functional teams around the world, partnering with multiple stakeholders, and crafting mitigation plans to solution design.
  • Candidate will support the development, execution and scale of pilots to accelerate evolving business verticals.
  • Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes.
  • Lead resource development for the Co-hosting community with engaging and high impact communications.
  • Develop deep knowledge of assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners.
  • Support online and offline Community events (webinars, meetups, and workshops).
Skills:
  • 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Candidateagement, or Travel.
  • Candidate are strategic in thinking; proven ability to drive growth and to own growth OKRs while exceeding goals.
  • Candidate think and act like an entrepreneur. Candidate are resourceful and goal driven.
  • Strong project management skills and demonstrated experience leading strategic programs and processes.
  • Can forecast, model, and optimize growth tactics based on known and unknown performance.
  • Candidate have sales or external relationship management experience across tech and consumer goods.
  • Ability to influence through persuasion, negotiation, and consensus building.
  • Ability to assess a problem, opportunity or business challenges quickly and make decisions based on the facts presented, creative problem solving, and previous experience.
  • Excellent communication (written & verbal) and interpersonal skills with strong business acumen that will enable Candidate to earn trust at all levels
  • Strong empathy for our community AND passion for revenue and growth.
  • Deep understanding of value drivers in recurring revenue business models.
  • Enthusiastic and creative leader with the ability to inspire others.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
  • Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making.
  • Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention.
  • Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, and etc.).

Cynet Systems