
Community Growth Manager- Remote / Telecommute
- San Francisco, CA
- Permanent
- Full-time
- Supporting recruitment and onboarding education for new Co-hosts.
- Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities.
- XXgning, piloting, and testing new levers that support Co-host growth at scale.
- Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support.
- Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy.
- Adapting central programs to support regional objectives.
- Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education.
- Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses.
- Building sentiment and feedback channels to size and package insights for product and central programs.
- Identify and pilot opportunities to increase overall success of Co-hosts.
- Candidate will be responsible for revenue and host growth goals.
- Candidate will develop new programs and initiatives.
- Candidate will implement plans and evaluate overall efficacy to inform business initiatives.
- Candidate will lead through inspiration, influence, and our core value of belonging.
- Candidate will contribute meaningfully to a strategic outcome for client to unlock the next generation of hosts.
- Candidate will pioneer a new growth model and structure for client. This includes developing project plans, collaborating with cross-functional teams around the world, partnering with multiple stakeholders, and crafting mitigation plans to solution design.
- Candidate will support the development, execution and scale of pilots to accelerate evolving business verticals.
- Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes.
- Lead resource development for the Co-hosting community with engaging and high impact communications.
- Develop deep knowledge of assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners.
- Support online and offline Community events (webinars, meetups, and workshops).
- 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Candidateagement, or Travel.
- Candidate are strategic in thinking; proven ability to drive growth and to own growth OKRs while exceeding goals.
- Candidate think and act like an entrepreneur. Candidate are resourceful and goal driven.
- Strong project management skills and demonstrated experience leading strategic programs and processes.
- Can forecast, model, and optimize growth tactics based on known and unknown performance.
- Candidate have sales or external relationship management experience across tech and consumer goods.
- Ability to influence through persuasion, negotiation, and consensus building.
- Ability to assess a problem, opportunity or business challenges quickly and make decisions based on the facts presented, creative problem solving, and previous experience.
- Excellent communication (written & verbal) and interpersonal skills with strong business acumen that will enable Candidate to earn trust at all levels
- Strong empathy for our community AND passion for revenue and growth.
- Deep understanding of value drivers in recurring revenue business models.
- Enthusiastic and creative leader with the ability to inspire others.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
- Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making.
- Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention.
- Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, and etc.).