Technical Support Engineering Intern - Fall 2024
Verkada
- San Mateo, CA
- Training
- Full-time
- Troubleshoot network, hardware, and software issues related to the Verkada platform
- Provide best practice design and integration expertise to enterprise customers
- Communicate technical matters to customers both orally and in writing
- Own customer issues from creation to resolution
- Collaborate with Engineering and Product teams to test new products and identify bugs
- Contribute content to our Knowledge Base
- Lab testing and team projects
- Available for a full-time (40 hours per week) in-person internship from September - December 2024 in San Mateo, CA
- Third or Fourth year college student enrolled in a Bachelor's or Master's degree program in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
- Coursework with a focus on computer networking, Linux, or computer systems
- Ability to communicate complex technical matters both orally and in writing
- Demonstrated problem-solving skills and attention to detail
- Ability to work within a team environment
- Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
- Monthly housing stipend for those who need to relocate (on top of hourly wage)
- Healthy breakfast, lunch, and dinner provided daily
- Intern events and mixers