Commercial Senior Business Analyst - Pricing

• Possess solid knowledge of the Commercial business line including strategy, pricing, business plans, products, processes, revenue streams, and profitabilty.
• Provides knowledge to data analysis, process improvement, and problem resolution tasks.
• Possess technical skills to build and implement new pricing tools to enhance pricing procedures and analysis.
• Leads creation of deliverables including market analysis, customer analysis, business cases, business requirements, test plans, procedures, audit remediation, and process/product documentation.
• Review procedures and product features and recommend changes for improvement with an emphasis on risk control, customer experience and efficiency.
• Provide input for and assist in the creation of project plans, work assignments, target dates and other aspects of assigned projects.
• Acts as team leader for assigned projects.
• Identifies system enhancements, documents business needs and determines Development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.
• Identifies product enhancements, documents business needs and determines development impact to current system processing. Works with product managers, IT resources and users to ensure accuracy of enhancements.
• Provides guidance and context in prioritizing and determining complexity of problems and requests.
• Drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.
• Function as a liaison between the business line, operations, and the technical areas throughout the project cycle.
• Collaborate with internal and external users in defining project and application requirements.
• Works with development resources (in house and third party) to ensure development work is completed to specification.
• Assume a primary role in the testing and implementation of new processes, applications, enhancements and/or conversions.
• Lead vendor collaboration forums and drive alignment between vendor and internal objectives
• Provide users with documentation and maintain manuals, training materials and other reference materials.
• Where/when necessary, author documentation, manage communication and provide training to internal stakeholders
• Coordinate activities around user acceptance testing of product enhancements including development of UAT test plans, coordinate subject matter experts and customers testing, and ensure internal and external release quality.
• Identifies, researches, and analyzes production problems develops solutions, and resolves problems.
• Partner with relevant parties including LOB and IT in the research and resolution of system and process problems.

• Bachelor's degree with an emphasis on MIS, Finance,&/or Business or equivalent combination of education and experience.
• Master's degree preferred.
• Minimum 5-8 years experience in Banking, Systems or Operations.
• Six Sigma Green Belt or PMP certification preferred.
• Possesses a broad understanding of Payments industry and supporting business system requirements.
• Ability to lead large matrixes groups toward the development of common solutions.
• Ability to manage multiple projects, work under pressure, and adapt to changes in the work environment.
• Ability to present to senior leadership on sensitive subject matters.
• Highly skilled in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). Power BI, Business Objects, Tableau or Access preferred.
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Excellent presentation skills.

Fifth Third Bank