About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Experience unparalleled Luxury at Four Seasons Los Angeles at Beverly Hills, where Hollywood's vibrant energy meets serene elegance. Nestled on palm-lined Doheny Drive, between the excitement of West Hollywood and the glamour of Beverly Hills, this legendary retreat offers, and effortlessly sophisticated California escape amidst lush native flora and tranquil refinement. Infused with natural light and step-out balconies, every guest room weaves indoors and out, offering expansive views of the Hollywood Hills or Beverly Hills. Elevate your stay in one of our exquisite suites, where every detail is meticulously designed to enhance your experience and indulge your senses. Enjoy our resort-style saline pool, rejuvenate at our luxurious spa, and indulge in world class dining that celebrates California culinary innovation and local sourcing ethos – all with the service excellence and genuine warmth that only Four Seasons can deliver.Experience the essence of California luxury at its finest. Our property offers seamless blend of relaxed elegance and a genuine sense of place, perfectly connected to the vibrant energy of LA. Enjoy an unparalleled indoor/ outdoor lifestyle, wellness-focused amenities, and lush, serene spaces that reflect the true spirit of California living.Owner Summary / View of NeedsExisting General Manager with a proven track record of dynamic leadership, strong operational presence, ownership affinity and emotional maturity.Strong Financial acumen in managing a complex asset with daily ownership presence.Experience and contacts in international markets, including Middle East, London and New York to support Commercial team.Demonstrated ability to consistently present a strong gravitas and authenticity in all employee relations– The Hotel is proudly non-union in a union market.Experience with major renovations and repositioning preferred.Knowledge of California Law would be advantageous.Current Leadership RequirementsGeneralLead by example, strong communicator and strategist.Managers democratically harnessing the strength or a tenured and committed Planning Committee.High visibility within all operational areas strong floor presence and interactions with all levels of the organization.A foundation of standards accountability to eventually regain a Forbes 5* status.Role model of Evolve Leadership Behaviors, inspirational and motivational leader with excellent emotional intelligence.Ability to foster a strong relationship with Elite guests, preferred partners and community.Effective negotiator to influence the overall future direction of the Hotel.PeopleCommitted people Leader who demonstrates “proximity management” by maintaining a close working partnerships with leaders and employees at all levels.Emotionally intelligent leader able to connect with staff at all levels is essential to attracting and retaining talent.Demonstrates a commitment to DIB efforts, effectively listening for understanding and enhancing the culture.Knowledge/ experience of union environment. Strategic approach to union avoidance.ProductA keen eye for detail “product obsessed” drives culture of collaborative room inspections, walk-thru’s and menu inspections.Establish strong relationships with ELITE guests, residents, local patrons and a high volume of high expectation return guests.Strong engineering understanding in a challenging building is key.Intuitively influences Hotel operation to create upward change in key service metrics (Medallia & Forbes).Ensure Best in Class Experiences are created thru out the property.ProfitUnderstands ownership's financial structure and needs. Committed to running a Hotel that is financially successful for investors and Four Seasons.Aggressive approach to improve F&B profitability.Creativity to find and deliver on new revenue opportunities.Involvement in forecast, labor and strategy meetings.Base annual salary range for this role is $290k - $340k
