Specialist, Community Engagement

Resorts World Las Vegas

  • Las Vegas, NV
  • Permanent
  • Full-time
  • 9 days ago
Overview:Summary Statement:The Specialist, Community Engagement writes, edits, and coordinates the distribution of internal communications and supports Team Member engagement initiatives and community events that align with company strategies and goals. The Specialist will work closely with the Manager and Director to ensure internal communications and community programming support business needs and drive Team Member culture. Job Duties:Primary Job Duties: – Includes but is not limited to:
  • Develop and execute creative internal communications content across multiple communication channels, including the internal communications mobile app, back-of-house digital signage and eblasts in a timely, impactful, effective manner to support Team Member culture and engagement.
  • Work with key internal stakeholders to brainstorm content ideas in line with the company’s strategy and brand development.
  • Adhere to the department style guide, ensure that we produce high-quality and error-free copy.
  • Translate complex business concepts into clear, concise and appealing content.
  • Evaluate results of communication campaigns with the team.
  • Support the planning and execution of Team Member events and engagement activities, including resort knowledge campaigns, Team Member dining room activations, pop-up appreciations, new venue openings and Corporate Social Responsibility (CSR) activities.
  • Collaborate with and assist other human resources departments in the execution of the overall human resources tasks as needed.
  • Obtain and maintain position-specific licensing.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Other duties as assigned.
Qualifications:Qualifications: – Includes but is not limited to:
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft applications, including Word, Excel and PowerPoint.
  • Ability to work well under pressure and meet tight deadlines.
  • Outstanding organizational and time-management skills.
  • Content writing experience for all media platforms.
  • Excellent communication, interpersonal and presentation skills.
  • Strategic and creative mindset.
  • Meticulous attention to detail.
  • Ability to work varied shifts, including nights, weekends and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Preferred:
  • Proficiency with Adobe Creative Suite, including InDesign, Photoshop and Illustrator.
  • Working knowledge of social media and familiar with best practices.
  • Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
  • At least 21 years of age.
  • High School Diploma or equivalent.
  • 2 years of events or community engagement experience.

Resorts World Las Vegas