Shift Manager
Arby's
- Massillon, OH
- Permanent
- Full-time
- You know the business and have at least six months of experience as a manager within a restaurant or retail.
- You are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.
- You're humble and ready to learn about what makes us different.
- You're not afraid to jump in and help your team and lead them to the next level.
- Execute the systems daily to ensure and maintain the unit is in accordance with all OSM procedures to provide an excellent experience for the guest as well as a safe work environment for the crew and guest.
- Assist the team in running a shift
- Ensure that daily sales/production goals are met. Increase Sales and profits
- Help ensure team members receive the appropriate training
- Handle customer and employee complaints
- Manage daily schedules and employee shifts.
- Assign duties to employees and oversee their progress
- Count cash at the end of the shift and manage bank deposits
- Train and integrate new employees
- Ensure industry rules and regulations are followed
- Transfer products and other objects to and from the worksite on occasion
- Maintain high standards of service throughout the day by demonstrating management by example
- Communicate openly and honestly with subordinates, superiors, and all others about plans, progress, and problems
- Provide leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment toward company goals and objectives
- 6 months exp. in the QSR industry
- Stand for up to 8 hours
- Able to lift 50 pounds
- Use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
- Stand for up to 8 hours
- Able to lift 50 pounds
- Use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
- Consistently carries products/boxes and miscellaneous weighing no more than 70 pounds
- Occasionally climbs ladders to the roof to check A/C exhaust fan
- Consistently operates registers, calculator, Norand, Fastfax, mail, and product
- Consistently handles product preparation
- Consistently communicate with employees, customers, and suppliers
- Consistently kneels to utilize proper lifting procedures and to open safely
- Regularly lifts for product preparation, stocking, and inventory
- Consistently pushes to open and close door to store and storage shed and office as well as cooler and freezers
- Consistently reaches for product preparation and serving customers and training
- Consistently sees during all activities
- Rarely sits during the preparation of reports and bank deposits
- Frequently stands while serving customers and training
- Frequently stoops to pick up supplies and trash
- Consistently talks to employees, customers, suppliers, and company representatives
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Vacation
- FREE brand Meals