IT Business Analyst
AgeSpan
- Lawrence, MA
- Permanent
- Full-time
- A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
- A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
- Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
- A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.
- Flexible schedule and hybrid work opportunities
- Competitive salaries
- Healthcare (medical, dental)
- 403b Retirement Plan with agency match
- 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
- Social Work Licensing Program
- License Renewal Paid by agency for RN's and Social Workers
- And MORE!
- Collaborate with stakeholders to identify and document business needs.
- Translate business needs into functional specifications for development teams.
- Evaluate current business processes and identify areas for improvement.
- Collaborate with IT and development teams to ensure technical solutions meet business needs.
- Facilitate meetings and workshops with stakeholders to define project scope and goals.
- Develop project plans, timelines, and resource allocation strategies.
- Serve as the primary point of contact between stakeholders and project teams.
- Track project progress and performance metrics, ensuring alignment with objectives.
- Create and maintain project documentation, including business requirements, project plans, and status reports.
- Create or update policies and procedures.
- Foster process changes
- Ability to analyze data and business processes to identify improvements.
- Strong verbal and written communication for effective stakeholder engagement.
- Capability to address challenges and propose effective solutions.
- Knowledge of the agency's methodology and tools
- Ability to promote change management
- Must have a bachelor's degree or associate degree in computer science or similar discipline
- Must have at least 2+ years' experience as a business analysis or in similar role
- Experience in managing projects is preferred
- Experience in a Non-profit organization is preferred
- Experience dealing with state drive applications preferred
- Experience with EMRs or similar systems is preferred