Retail Store Associate

• Provide great customer service and handle challenges with a positive attitude.
• Work with Customer Service, Transportation, and Cashton Warehouse staff to coordinate and confirm information regarding product deliveries to the CROPP Retail Store location.
• Respond to requests, provide information and fulfill special orders for customers.
• Maintain the stability and reputation of the store by complying with legal requirements and store policy.

• Open store/café for business day, using established process.
• Routine stocking of Retail Store (dairy, grocery, produce, general merchandise and meat) and of Corner Stores snack kiosks/vending in CROPP facilities.
• Order, merchandise, and maintain appropriate inventory for all vendor products and manage shrink accordingly.
• Receive incoming products and supplies, verify quality and quantity of all incoming shipments.
• Report product concerns to appropriate departments or vendors.
• Load and unload product from trucks to back stock and merchandising areas.
• Transfer and post product into Point-of-Sale (POS) system.
• Maintain full shelf inventory by stocking and restocking in routine sequence.
• Ensure merchandising of products creates a full and fresh appearance.
• Monitor product code dates and implement sales as appropriate.
• Understand SKUs that deserve space in the Retail Store, adjust as required.
• Process customer transactions using the POS system.
• Provide customer service with detailed, helpful information about products and pricing.
• Report technical issues and pricing issues to Supervisor.
• Maintain inventory accuracy by routine cycle counts and inventory adjustments as needed for all products.
• Close store for business day: reconcile cash drawer with sales and ready bank deposit using established procedures.

• Attend and participate in retail department meetings.
• Complete additional retail trainings as necessary or as required.
• Perform other duties as assigned by supervisor.

• One to three years of retail experience preferred.
• Proficiency with Microsoft systems, ERP/Retail POS systems strongly preferred.
• Experience with Social Media platforms preferred.
• Clear verbal and written communication.
• Strong attention to detail.
• Ability to work successfully in a team environment and across multiple departments.
• Ability to prioritize and adapt to address changing work environments and demands.
• Ability to work independently and to coordinate projects and processes.
• Organization skills essential.
• Ability to operate a forklift, pallet jacks, rolling carts preferred.
• Ability to lift/carry up to 40 pounds regularly, occasionally lift up to 70 pounds with assistance, ability to push/pull objects up to 1,500 pounds using material handling equipment.
• Must be able to perform physical work in a variety of positions and at various heights; includes bending, stooping, reaching and twisting of arms and body movement as well as walking and standing for extended periods of time.
• Must be able to work in varying temperatures.
• Ability to work evenings and Saturdays as assigned or requested.
• Flexibility to work at both La Farge and Cashton locations, should the need arise.

• Comprehensive Health Insurance - Choice of plans for you and your family, including some that can be paired with an HSA (which CROPP contributes to on your behalf)
• Supplemental insurances: we offer accidental insurance, critical illness insurance, and hospital indemnity insurance.
• Time Off - 136 hours in the 1st year of employment prorated by start date. Plus 9 paid holidays, plus one floating holiday to use at will.
• 6 Weeks Paid Parental Leave - For all gendered partners in childbirth or adoption.
• Vision & Dental Insurance - Free annual eye exam, discounts on glasses/contacts, flexible dental network, adult ortho.
• 401k - We match 100% up to the first 3% of an employee's contribution, and then 50% for 3.1%-5.0% of employee contributions.
• Tuition Reimbursement - Up to $1,500 per year to support continuing higher education.
• Flexible Spending Account - For dependent care costs or to help with dental and vision costs.
• Life Insurance - $50,000 policy funded by CROPP for each employee. Supplemental voluntary coverage available for employees, spouses, and children.
• Short-Term & Long-Term Disability/AD&D Insurance - $50,000 of life insurance coverage of $50,000 of AD&D coverage funded by CROPP for each employee.
• Mental Health Support - Free 24/7 access to therapists, coaches, and self-led mental health resources.
• Free onsite fitness centers available 24/7
• Free biometric screenings (cholesterol, glucose, blood pressure) and health coaching.
• Financial advisors and seminars
• Annual $360 wellness reimbursement
• $65 monthly massage/chiropractic reimbursement
• Flexible Scheduling
• On-site all-organic cafeterias

Organic Valley