UAT Test Coordinator
- Charlotte, NC
- Contract
- Full-time
- 5+ years of Information Technology and Business Analysis in support of Business Services experience
- Experience with AML, KYC, and BSA
- 5 years of experience as a Product Owner/Project Manager/Business Analyst for an Agile Scrum team
- Excellent verbal, written, and interpersonal communications skills; having the ability to clearly communicate ideas and results to diverse business and technical audiences
- Demonstrate the ability to interact effectively with a variety of stakeholders including mid to senior level managers
- Experience in facilitating virtual and in-person collaboration meetings and work sessions
- Experience creating detailed project plans, project schedules and executive level presentations
- Customer identification: Confirm the customer's identity correctly using reliable, independent source documents, data, or information.
- Customer verification: Review pertinent identification documents such as passports, licenses, or government-issued identification cards. In companies, you may need to verify articles of incorporation, business licenses, and other associated documents.
- Know Your Customer (KYC): Understand the nature and purpose of the customer relationship. Gather information about the customer's business or occupation to understand their intended transactions or activities.
- Risk assessment: Conduct a thorough risk assessment based on customer information, the products/services they require, and their geographic location. This risk profile will help determine what level of due diligence is required—simplified, basic, or enhanced.
- Enhanced due diligence: For customers assessed as high risk, conduct enhanced due diligence (EDD). This could involve deeper investigation into business operations, sources of wealth and funds, scrutinizing past transactions, checking against sanctions lists, or the background of the beneficial owners.
- Ongoing monitoring: Regularly review and update customer information. Track customer transactions, particularly those that deviate from normal activities. This step is crucial to identify any changes in risk level.
- Record keeping: Keep clear records of all customer interactions, documents, identification checks, and risk assessments.
- Reporting: If there are suspicions of money laundering or terrorist financing, report them to the relevant authorities. Maintain a strict internal reporting procedure.