Part Time Bilingual Call Center Representative
- Houston, TX
- $18.00 per hour
- Permanent
- Part-time
","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">Search JobsNo matter what job you re looking for, you can find it at TPI Staffing.TPI Staffing https://www.tpistaffing.com/wp-content/uploads/2023/12/tpi-logo-200x200-1.png http://www.tpistaffing.com http://www.tpistaffing.com USD 18.00 HOUR truePart Time Bilingual Call Center RepresentativeUSPosted: 07/30/2025 2025-07-30 2025-08-29 Employment Type: Contract to Perm Industry: Job Number: 42729250 Pay Rate: $18.00 / hourJob DescriptionPART-TIME Bilingual Customer Care Representative
Temp-to-Hire
Pay: $18.00 per hourPart Time Hours: Monday - Friday, 10:00 AM - 3:00 PM
(In-Office, not remote)Duties and Responsibilities:
- Possess excellent punctuality and attendance. Requests should be submitted two-weeks in advance.
- Manage 100 inbound calls daily in a timely manner while providing high quality service.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- The Customer Service Representative I is responsible for handling and processing incoming calls and requests from customers
- Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person
- Fills out necessary paperwork associated with each transaction
- Generates reports as needed
- Refers service failure complaints to designated departments for investigation
- Inputs information regarding inspections and payments
- Prepares basic correspondence with customers
- MUST be bilingual in English/Spanish
- Previous Call Center environment experience required
- 1 year of customer care experience preferred
- Excellent verbal and written communication and interpersonal skills along with active listening.
- Ability to assist customers with different issues and concerns
- High School Diploma or GED