
Dispatcher/Scale Operator
- Lafayette, LA
- $18.00-24.00 per hour
- Permanent
- Full-time
- Pay: $18 - $24/hour based on experience. If your target pay is higher, we still encourage you to apply—we could request adjustments based on experience and market conditions.
- 401k + Match
- Health Insurance
- PTO
- Opportunities for growth!
- Coordinate inbound and outbound truck traffic for scrap deliveries and shipments.
- Assign and communicate load/unload locations to drivers.
- Maintain a daily dispatch log with truck numbers, load details, and time stamps.
- Optimize truck routing to reduce wait times and maximize efficiency.
- Partner with carriers, customers, and yard staff to ensure schedules are met.
- Track and report on load statuses throughout the day.
- Weigh inbound and outbound trucks using the scale system.
- Record gross, tare, and net weights in the scale ticketing software.
- Verify material types and classifications per company and regulatory standards.
- Generate and distribute scale tickets to drivers and customers.
- Greet drivers and visitors with professionalism and provide clear instructions.
- Respond to inquiries regarding material pricing, operating hours, and procedures.
- Communicate discrepancies or safety concerns to management immediately.
- Assist with payment processing or ticket reconciliation as needed.
- Maintain accurate records for daily dispatch and scale transactions.
- Prepare shipping and receiving documentation for each load.
- Support month-end reporting with weight, ticket, and dispatch data.
- Prior experience in logistics, dispatch, transportation, or scale operations preferred.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Comfortable using dispatch or scale management software OR willing to learn.
- Ability to work in a fast-paced environment with attention to detail.