Server Assistant FT- The Americano

• Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
• Maintains clean and organized workstations that are cohesive with the restaurant's philosophy, culture and standards of excellence.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.
• Bussing of used items at tables. Removal of all trash.
• Use of trolleys/carts for table side service.

• Understand and perform job duties to the expectations of the Regent Santa Monica Beach and the restaurant Service, Food, Beverage and Wine manuals.
• Perform all side work applicable to assigned station.
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure they receive responsive, professional and gracious service.
• Describes dinner features as needed (including changes and additions).
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server to always ensure communication about wants and needs of guests.
• Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
• Assists the Chef in expediting the food to the dining room.
• Aware of all upcoming orders and status of tables expecting food.
• Keeps expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
• Ensure that all food and products are consistently prepared and served according to the restaurant's standards.
• Maintain a clean, safe environment in the Dining Room and all service stations.
• Flexible schedule, able to work evenings, weekends, and holidays

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please

IHG Hotels & Resorts