
Patient Financial Services Lead - REI (Full-time)
- Billings, MT
- Permanent
- Full-time
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. for more information or .Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. to learn more!Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. to learn more!Patient Financial Services Lead - REI (Full-time)
PATIENT FINANCIAL SERVICES - 120.8855 (INNOVATIVE FERTILITY JOINT VENTURE)
req10443Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: $19.68 - 24.60The Patient Financial Services Lead provides leadership to one or more areas within Patient Financial Services to include billing & EDI, claims, data entry and/or operations. Acts as a resource to staff responding to procedural questions and assistance with problem resolution and provides coverage for staff absences and vacancies. This position assists and supports the management in coordinating day to day operational needs of the department, orienting staff, providing training staff (both new and ongoing training), and provides input into interviewing, hiring, performance appraisal and disciplinary processes. The Patient Financial Services Lead, in cooperation with management ensures compliance to contract, agreements, arrangements, and government policies and procedures. The Patient Financial Services Lead is responsible for performing the same daily job tasks as those they are leading and is responsible for the financial interests of the organization by assisting in the interpretation of payer regulations, and verifying payments and adjustments are appropriately applied to accounts based on government, contract and other regulations.Essential Job Functions
- Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
- Acts as a resource within one or more of the areas within Patient Financial Services (billing & EDI, claims, data entry and/or operations) to staff responding to procedural questions and assistance with problem resolution. Participates in determining work priorities and assigns works to staff.
- Ensures adherence to regulatory requirements as defined by government agencies and other third-party payers.
- Assists and supports supervisor and manager in coordinating day to day operational activities within the assigned area(s) and ensuring adherence to quality and production standards which support the efficient and effective management of the revenue cycle.
- In conjunction with supervisory staff, reviews and analyzes contracts, agreements, and government regulations to ensure compliance. Participates in development of policy, procedures, and documentation.
- Prepares reports on the status and efficiency of the assigned area(s) utilizing various reporting tools including report writers and query. Reports and analysis may be essential for senior management decision making.
- Participates in orientation and training of new staff and ongoing training and education of existing staff. Responsible for maintaining procedure and policy documentation utilized for training and as an ongoing reference.
- Provides input into the interviewing, hiring, performance appraisals, coaching/counseling and/or disciplinary processes.
- Utilizes performance improvement principles to assess and improve quality, and workflow processes.
- Identifies needs and sets goals for own growth and development; meets mandatory organizational and departmental requirements.
- Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance.
- Performs other duties as assigned or needed to meet the needs of the department/organization
- High School or GED
- Two years of Billings Clinic patient accounts or insurance billing related experience