Senior Manager, Fraud Risk Strategy
- New York City, NY
- Permanent
- Full-time
- Manage user risk prevention, detection, and mitigation strategies, including onboarding (KYC) and account access controls, ATO defenses, suspicious user prediction and monitoring, and account restrictions and closures, in order to drive Company and role objectives
- Develop strategy for risk capabilities (automated and manual) that will minimize risk, costs, and losses while enabling better customer experiences
- Forecast, manage and be accountable for total cost of user risk policies, including downstream customer outcomes and associated business impact
- Set and deliver the roadmap that includes end to end discovery, including exploratory analysis, business case development, experimental design, performance forecasting and monitoring, model development and monitoring, and incident management
- Collaborate with Engineering, Product, and Data teams and other internal and external partners to deliver the new capabilities, risk models and policies and policy changes on the Risk roadmap
- Leverage subject matter expertise in regulations and external partners / value chains e.g. KYC and authentication technologies in order to deliver business results.
- Identify and exploit emerging tools, capabilities, and/or data sources which will drive a strategic advantage for Current.
- Partner with Fraud Operations and Compliance teams to ensure compliance, including procedure documentation and adherence, regulatory / bank partner exams, and Issue management.
- Fraud leader - Has experience in Fraud risk domain, including KYC and account management
- Critical thinker - you consider problems from all angles to remove bias and touch bottom on key assumptions
- Results-oriented - You ground contributions in real business and customer impact and prioritize effectively to maximize speed-to-impact.
- Process-oriented - You look for ways to improve repeated processes in order to deliver results more efficiently and effectively.
- Exceptional written and oral communication skills. You drive consensus through grounded arguments, interpersonal skills, and negotiation skills.
- Creative problem-solver - able to identify obstacles and investigate and present viable solutions
- Thrive when working in a fast-moving, ambiguous environment
- 6+ years of progressive experience in analytics functions, including at least 4-6 years as an individual contributor performing quantitative analysis
- Prior experience in user risk management is required
- Undergraduate Degree with a quantitative major in Statistics, Economics, Computer Science, Mathematics, or related field.
- Expert in exploratory and business analysis, experimental design, profitability drivers / unit economics
- Exceptional written and oral communication skills.
- Strong people leader and collaborator.
- Able to handle competing priorities and influence leadership decision-making.
- Competitive salary
- Meaningful equity in the form of stock options
- 401(k) plan
- Discretionary performance bonus program
- Biannual performance reviews
- Medical, Dental and Vision premiums covered at 100% for you and your dependents
- Flexible time off and paid holidays
- Generous parental leave policy
- Commuter benefits
- Fitness benefits
- Healthcare and Dependent care FSA benefit
- Employee Assistance Programs focused on mental health
- Healthcare advocacy program for all employees
- Access to mental health apps
- Team building activities
- Our modern Chelsea-based office with open floor plan, stocked kitchen, and catered lunches