Body Shop Estimator
Mall of Georgia Ford
- Buford, GA
- Permanent
- Full-time
The Body Shop Estimator is responsible for identifying and documenting necessary body repair work, and schedules body repair work to be performed. The Body Shop Estimator requires good people skills and communicates throughout the day with customers and Collision Center staff.Body Shop Estimator - Job Responsibilities:
- Schedules appointments with customer.
- Works with customer and Body Shop Technicians to identify required repair work.
- Offers additional services and repairs to customers.
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Dispatches and maintains an organized workload.
- Enters itemized estimate on repair order and explains estimate to customer.
- Keeps customer informed and updated throughout the repair process.
- Maintains Customer Satisfaction score at or above designated standards.
- Meets dealership’s standards for repair/order production.
- Experience as a Body Shop Estimator is required
- Computer Proficiency with Audatex, CC1 and Reynolds Power systems
- Successful track record
- Strong record of positive Customer Satisfaction (CSI) results
- Valid driver's license
- Familiar with or experienced using CDK software preferred but not required
- Receiving and processing insurance checks/payments and or collecting deductibles
- Assist with receiving incoming phone calls, greeting and helping with walk in guests
- Helping with vendor services, experience with filing and maintaining customer records
- Competitive Pay Plan!
- Health Insurance package
- Matching 401k
- Paid Vacation
- Professional and Positive Atmosphere