Casework Manager
- Rolling Meadows, IL
- Permanent
- Full-time
Closing Date: 09/05/2025
Agency: Department of Human Services
Class Title: HUMAN SERVICES CASEWORK MANAGER - 19788
Skill Option: None
Bilingual Option: Polish
Salary: Anticipated Salary $6,589-$9,541/month ($79,068-$114,492/year) + bilingual pay
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC62
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position OverviewThe Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the North Suburban Family and Community Resource Center. The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.Essential Functions
- Serves as a Casework Manager for the Division of Family and Community Services (FCS).
- Serves as a working supervisor.
- Provides training and technical assistance to assigned staff.
- Reviews and evaluates reports of casework activities.
- Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
- Establishes and maintains effective public relations with employers and community partners in the local area served.
- Implements and interprets new initiatives related to welfare policy.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.
- Requires two (2) years professional supervisory experience in a public welfare agency; OR three (3) years professional experience in welfare, teaching, public health, or other public services; OR completion of an agency-sponsored management internship program.
- Requires ability to speak, read and write Polish at a colloquial level.
- Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform.
- Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
- Three (3) years of professional experience utilizing social casework methods, techniques and principles, including reviewing and evaluating casework activities.
- Three (3) years of professional experience working with policies, procedures, and related federal acts for a public or private organization.
- Three (3) years of professional experience working in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
- Basic proficiency developing spreadsheets using software programs such as Microsoft Excel.
- Requires the ability to travel.
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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