Lead and scale technical program management practices across both in-vehicle systems and digital subscription services, focusing on operational excellence, stakeholder alignment, and delivery of high-impact programs. Partner with senior leadership to define and agree upon technology roadmaps that span the entire systems lifecycle for in-vehicle content and the digital ecosystem for subscription services. Drive large organizational, operational, and cultural transformations that lead to improved business outcomes across integrated product and service offerings. 10+ years of extensive experience in technical program management, with a proven track record leading large-scale, cross-functional programs in a fast-paced, matrixed environment. Demonstrated experience across both in-vehicle software/systems lifecycle management (including CI/CD and safety-certifiable systems) and digital platforms (subscription services, e-commerce, mobile-first experiences). Deep expertise in tools and platforms such as Salesforce, Zuora, Stripe, and cloud-native architectures, coupled with proficiency in project/program tracking tools like JIRA. A strong understanding of end-to-end system of systems, with the ability to rapidly comprehend concerns and provide a way forward for complex, interconnected technical challenges. 5+ years in people management, with proven ability to lead and develop high-performing technical program management teams. Exceptional communication, leadership, and stakeholder management skills, with the ability to articulate complex technical concepts to diverse audiences, from engineers to executive leadership. Comfort with ambiguity and a demonstrated ability to structure an approach to complex problems and drive clarity on solutions. Bachelor's degree in engineering, computer science, or business; or equivalent industry experience at tech and/or automotive companies. For more information on salary and benefits, click here: https://go.ford/LL4Benefits Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire. Onsite work of up to four days per week may be required for candidates within commuting distance of a Ford hub location. LI-Onsite Architect and manage end-to-end programs for digital services that span billing (Zuora), payments (Stripe), customer master data, account management, and entitlement systems, ensuring seamless integration with Salesforce and other enterprise platforms. Collaborate extensively with design, engineering, product, and business teams to translate complex business needs into executable technical roadmaps and architectural solutions across both vehicle and digital service domains. Partner with TPMs, software development organizations, external supplier management teams, Verification & Validation, and DevSecOps to ensure planned, on-time delivery of functionality against agreed system designs. Oversee data modeling and system architecture for both in-vehicle and digital platforms, ensuring alignment with enterprise standards and long-term scalability. Establish and enforce quality assurance standards for all program deliverables. Established and active employee resource groups
