
Account Manager (Wichita KS)
- Wichita, KS
- Permanent
- Full-time
- Ensures appropriate development strategy is defined for the assigned customer portfolio
- Support Sales Management in providing accurate forecasts, budgets and targets
- Cultivates strong customer relationships securing their commitment
- Provides the full Coromant offer by coordinating Specialist support, technical sales team members or external partners as required
- Provides customer with CVF within the assigned customer portfolio to highlight value added
- Consistently reviews results and proactively develops corrective actions to secure delivery of the LBP
- Maintains existing market shares and hunts for new opportunities within their customer portfolio
- Provides accurate and timely market information regarding customers and competitors
- You will engage appropriate internal stakeholder teams to offer total solutions that fit customer needs both now and forward.
- Secure project work for customers and engage company resources into a project team.
- You possess basic product and services knowledge and build thorough knowledge of customer business.
- Ensure pre-meeting plans and preparations before each customer visit to secure efficient negotiation results.
- Ensure global and local pricing strategies are executed within all sales activities. Serves as a liaison between customers and company departments.
- Promotes the competitive advantage of Sandvik Coromant products and advanced solutions, highlighting differentiating advantages of Sandvik Coromant Total Value Chain Offer. Accountable to maintain customer commitments for long-term strategic partnership. All activities are executed in accordance with the requirements of Quality Management System and Sales & Marketing Playbook.
- You take responsibility and control for the high-quality performance of the job duties.
- Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within assigned customer portfolio.
- Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company.
- Constantly improves knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies.
- Constantly increases the level of the professional development through the training arranged by the company, and also independently.
- Carries out other requests of the company management concerning activity of the company.
- Five or more years’ experience in sales and marketing management with engineering cutting tools skills and knowledge.
- Degree or equivalent qualification in mechanical/manufacturing engineering or economics or a related field.
- Proven track record in delivering good business results.
- Project management knowledge and experience is a must.
- Successful experience from negotiations of commercial terms and conditions with industrial customers.
- Knowledge and experience in managing external and internal customer relationships.
- People management experience is an advantage.
- Must possess a current driver’s license valid for his/her state of primary residence.
- Strong metal cutting skills required:
- Deliver technical solutions and sales support with the team to expand customer business
- Develop test applications for module and customer component testing
- Recommend suitable products and services to meet customer needs
- Address complex technical questions; troubleshoot and resolve issues
- Possess broad metal cutting tool knowledge and expertise
- Listen to customers and project teams to deliver profitable, tailored solutions
- Proactively driving sales and other business activities with industrial customers
- Effectively manage customer requests and business issues within a complex and global matrix organization, capable of leveraging resources
- Ability to build customer relationships and secure customer service excellence through customers` pain points knowledge
- Selling higher, taking cultural (regional) aspects into considerations and being able to successfully sell our total offer to different stakeholders(top-down)
- Ability to present and negotiation of commercial terms and conditions.
- Ability to set up and communicate business targets and plans
- Must be able to perform mathematical calculations applicable to product applications and sales statistics; analyze and balance main KPIs
- Ability to apply digital tools of Office 365 in daily work
- Strong execution capabilities, able to create synergy, collaborate and gain commitment
- Skilled communicator and presenter in the English language, both verbally and in writing
- All Account Manager positions will have an estimated overnight travel of 10%, which will vary depending on the business needs/ situation.