
Retail Sales Associate (Redmond)
- King County, WA Redmond, WA
- Permanent
- Full-time
Wed-Sun: Wed-Sat 9:30-6:30 Sun 10:30-5:30
Tues-Sat 9:30-6:30Role of Retail Sales AssociateWorks with the Store Manager and Call Center to set up retail stores for long-term profitability by selling brand-appropriate products, providing customer service support, and building relationships with customers. Educates customers about waste reduction and sustainability, and sells products which are reusable, recycled, or refurbished.Essential Responsibilities
- Accept hard to recycle item drop offs, including potentially hazardous items such as batteries and fluorescent bulbs. Sort all material and log collection data.
- Promote and sell products designed to reduce waste. Educating customers about how they fit our Waste Zero mission.
- Opens and closes out the store each day, including compiling daily reports.
- Processes customer payment and addresses basic Customer Service requests.
- Maintains visual standards and cleanliness of the store, including merchandising and facing product.
- Runs the cash register, handling payments and bank deposits.
- Educates customers about waste reduction.
- Provides superior customer service to customers, both in store and over the phone and anticipates product needs.
- Stocks product on sales floor.
- Continually expands knowledge of sustainability and brand-appropriate products and services.
- Continually expand knowledge of sustainability and brand-appropriate products and services.
- Provide information to Recology customers regarding collection schedules, rates, and billing details.
- Partner with the Waste Zero department and/or independently create, lead, and run events to attract customers to the store.
- Communicates and cooperates with other staff and departments in store, over the phone, and through email and chat-based channels.
- Other duties as assigned.
- Two years’ of experience in customer service and/or retail; or equivalent of education and experience.
- Knowledge of computer programs, including Microsoft Office suite of applications.
- Knowledge of retail sales operations, including industry standards, requirements and Retail Sales quality measurements.
- Preferred knowledge of industry specific software systems.
- High school diploma or GED required.
- Bachelor's degree preferred.
- An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
- The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
- A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
- An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
- Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
- Paid time off and paid holidays.
- Health and wellness benefits including medical, dental, and vision.
- Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
- Annual wellness incentives.
- Employee Assistance Program (EAP).
- Educational assistance.
- Commuting benefits.
- Employee referral program.