Regional Sales Manager - Digital Appliance (Southeast)

• Responsible for meeting and exceeding all sales and operational KPIs
• Gathers and communicates market intelligence and insights to corporate partners.
• Analyzes reports and identifies opportunities to increase revenue and market share within assigned district
• Creates sales strategies to maximize Samsung market share within assigned district
• Partners with key internal and external stakeholders to develop sales programs designed to maximize sell-through of Samsung products.
• Manages the execution of National Go-To-Market strategies
• Holds team accountable to ensuring that Samsung products are merchandised flawlessly within retail locations

• Gains insight into customers’ needs and in turn builds and delivers solutions that meet and exceed customer expectations. Establishes and maintains effective customer relationships: Always putting the customer first

• Keeps up with current and possible future policies, practices, and trends within the organization, with the competition, and in the marketplace

• Establishes clear direction for team members through clear written and verbal communication. Sets aggressive yet attainable objectives. Distributes workload appropriately throughout team.

• Understands the meaning and implications of Key Performance Indicators: Uses business analysis to generate, evaluate, and act on strategic options and opportunities. Integrates quantitative and qualitative information to draw accurate conclusions

• Provides feedback and recommendations on potential adjustments to sales strategies, tactics, and resources in response to sales trends and competitor activities.
• Influences development of training content and product messaging by sharing consumer and competitive insights with Training team
• Identifies opportunities to optimize work processes, systems, tools and resources for Field Sales team and recommends scalable solutions to Corporate.

• Keeps up with current and possible future policies, practices, and trends within the organization, with the competition, and in the marketplace

• Creates competitive and breakthrough strategies that show a clear connection between vision and action. Articulates credible pictures and visions of possibilities that create sustainable value. Readily poses future scenarios and anticipates future trends and implications accurately

• Adapts personal, interpersonal, and leadership behavior with the understanding that different situations may call for different approaches. Picks up on situational cues and adjust in the moment: Observes situational and group dynamics and select best-fit approach

• Makes sound decisions even in the absence of complete information and considers all relevant factors. Relies on a mixture of analysis, experience, and judgement when making decisions

• Breaks down objectives into appropriate initiatives and actions and stages activities with relevant milestones and timelines. Focuses on highest priorities and sets aside less critical tasks

• Orchestrates multiple activities simultaneously to accomplish a goal. Applies knowledge of internal structures, processes, and culture to resourcing efforts

• Builds rapport with retail partners at the District/Director level in order to maximize sell- through of Samsung products
• Partners with Third Party Labor leaders to align on national strategies for training, skillset development, and succession planning
• Ensures alignment on key messaging and priorities with Carrier and National Retail account management teams
• Oversees execution of Net Promotor Score action planning process

• Anticipates landmines, plans approach accordingly, and is sensitive to how people and organizations function. Deals comfortably with organizational politics and knows who has power, respect, and influence. Influences up, down and across, the organization impacting business results by driving behavioral change

• Understands internal and external stakeholder requirements, expectations, and needs. Takes a proactive approach to shape and influence stakeholder expectations and can serve as a liaison between different stakeholder groups

• Seeks to understand different perspectives/cultures and contributes to a work climate where differences are valued and supported

• Communicates with more senior leadership without undue tension and nervousness. Understands how senior leadership thinks and works and can determine the best way to get things done with them by talking their language and responding to their needs.

• Recruits, hires, develops, and retain top Market Manager talent for District
• Trains, supervises, and provides guidance to each Market Manager and Field Sales Manager in District.
• Regularly conducts store visits to encourage, train, and motivate Market Managers, Field Sales Managers, and Samsung Experience Consultants.
• Oversees hiring process of Field Sales Managers and Samsung Experience Consultants in partnership with 3PL recruiting team.
• Partners with 3PL Human Resources team on all performance management concerns related to 3PL labor force.
• Monitors staffing levels within assigned Markets.
• Audits in-store sales rep schedules to ensure labor budget is spent according to budget and business needs.
• Develops effective succession plans that lead to internal promotions with minimal time to backfill
• Conducts performance appraisals and recommends salary changes for direct reports.

• Optimizes diverse talent, attracts top talent, develops talent, and values differences. Develops others through coaching, feedback, exposure, and stretch assignments. Forms teams with appropriate and diverse mix of styles, perspectives, and experience. Creates a feeling of belonging and strong team morale: Shares wins and reward team efforts. Fosters open dialog and collaboration

• Shows consistency between words and actions: Is seen as direct and truthful. Follows through on commitments and keeps confidences

• Develops a culture that promotes teamwork, participation, and empowerment. Proactively engages with diverse stakeholders to improve quality of decisions. Adept at accommodating assertive and accommodating styles as needed in particular situations

• Works cooperatively with others across the organization to achieve shared objectives. Able to delegate and provide clear guidance on expectations. Credits others for contributions and accomplishments

• Understands team, what motivates each member, and is able to find a combination of intrinsic and extrinsic motivators

• Pulls together the right group of individuals with the right characteristics and sufficient power to drive change effort. Constructively resolves situations that do not have a clear solution or outcome. Creates compelling vision, establish/gain buy in, empower action by removing barriers, create short term wins

• Bachelor's Degree preferred, with 6+ years of directly related experience
• Prior experience in sales generation and marketing methodologies required.
• Demonstrated experience meeting and exceeding sales quotas.
• Prior experience managing a team required.
• Prior experience in the telecommunications industry preferred.
• Excellent interpersonal skills required.
• Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials.
• Must have experience with Microsoft Standard Office Suite and extensive use of presentation software.

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