STAFF ASSISTANT OPS

• Organized professional individual with a background in clerical and administrative support duties.
• Responsible for operating a personal computer and other office equipment utilizing various computer software programs in the preparation of administrative reports, documents, and correspondence.
• Research, gather data and prepare written reports and independently initiate special projects.
• Need to be able to multi-task.
• Assists the Program Administrator and Operations Management Consultants I and other administrative support staff.
• Prepares correspondence, reports, memorandums, staff meeting minutes, and other material on general and technical subjects.
• Prepare, type and submit travel vouchers for ACCESS Program staff.
• Perform general copying, mail distribution duties daily.
• Maintain required contact lists.
• Copy and distribute correspondence and other materials to units and other personnel.
• Plans workflow and time utilization to maintain high level of productivity and to complete work on schedule.
• Maintains all files and records of office correspondence, documents, reports, and other materials.
• Assists with Random Moment Sampling, tracking correspondences, maintaining logs, creating charts and graphs.
• Handles Client Relations updates and tracking for completion

• Knowledge of the principles and techniques of effective communication, verbally and in writing.
• Knowledge office procedures and practices.
• Knowledge of standard business formats and styles for letters and business forms.
• Knowledge of the methods of data collection.
• Knowledge of basic arithmetic.
• Knowledge of Microsoft Office Word, Excel, and Power Point. Must be familiar with Adobe and Visio, document scanning and DVS Capture
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to organize, maintain, compile, analyze, review data for accuracy and completeness for management and administrative decisions.
• Ability to organize and maintain filling systems.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to use correct spelling, punctuation and grammar.
• Ability to operate general office equipment.
• Ability to handle telephone calls in a courteous and effective manner
• Ability to establish and maintain effective working relationships with others.
• Ability to accurately prepare and maintain records and reports.
• Ability to work with a diverse range of people.
• Ability to deal calmly and effectively in high stress situations.
• Ability to compose documents involving technical information.
• Ability to interpret and apply regulation materials.
• Ability to prioritize and meet deadlines.
• Ability to establish and maintain effective communication.
• Ability to communicate effectively both orally and in writing.
• Ability to apply ethical business practices.

• Three years of secretarial, clerical, or administrative support work experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience.
• Must be able to lift 25 lbs. or more.
• Telephone Etiquette
• Must have a valid Driver's License.
• Knowledge of Microsoft Office Word, Excel, and Power Point, and familiar with Adobe and document scanning.

State of Florida