Commercial Portfolio Operations Manager

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  • New York City, NY
  • Permanent
  • Full-time
  • 13 days ago
Job Description:ResponsibilitiesRelated Commercial Management Company (“RCMC”) has become known as a leader in the real estate industry, providing exceptional, responsive property management and unparalleled services across eachof its prestigious properties. Related’s Commercial Portfolio broadly ranges from Commercial Office, Mixed-use developments and retail centers.Location:In addition to traditional property management services, RCMC closely analyzes existing market conditions, paired with its portfolio, to strategically procure best in class commercial service offerings. In doing so, RCMC consistently strives to enhance the livelihood of its Tenants, as well as all the surrounding neighborhoods at large.We're seeking a dynamic, execution-driven Commercial Portfolio Operations Manager to join our team! This role is designed for a leader who thrives at the intersection of operations, project management, and business strategy. You will partner directly with senior leadership to implement and enforce new standard operating procedures (SOPs), optimize processes, and ensure seamless adoption across our portfolio.This is not a back-office role — it’s a frontline operational leadership position for a professional with commercial property management experience who is ready to elevate systems, streamline processes, and drive consistency across the board.Core responsibilities include, however not limited to:Operational ExcellencePartner with senior leadership to design, implement, and monitor SOPs across Commercial Property Management.Standardize best practices across office and retail assets to ensure consistency and efficiency.Identify operational inefficiencies and create actionable strategies to address them.Project & Program Management (PMO)Lead cross-functional initiatives that impact property operations, tenant services, and compliance.Serve as the execution lead for new business strategies, process rollouts, and special projects.Establish KPIs and tracking mechanisms to measure success and adoption.Change Management & AdoptionDevelop training, communication, and onboarding materials to support new processes and systems.Act as a liaison between property teams and corporate functions to ensure alignment.Drive accountability and compliance with new initiatives at the property level.Business Strategy & SupportCollaborate with Finance, IT, and Asset Management to align operational goals with broader business objectives.Support strategic planning by providing insights, data, and recommendations on operational improvements.Contribute to annual business planning, budgeting, and forecasting processes.Compensation:The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.Anticipated base salary range: $105,000 - $120,000 + Discretionary BonusActual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.Benefits:
  • Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
  • Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
  • Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
  • Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
QualificationsBachelor’s degree in Business Administration, Real Estate, Finance, or related field5–8 years of Commercial Property Management experience with exposure to both property-level operations and corporate functions.Proven success in operations, PMO, or process improvement roles within real estate.Strong organizational and project management skills with the ability to execute initiatives at scale.Excellent communication skills with a collaborative, solution-oriented mindset.Comfortable operating in a fast-paced environment and managing multiple priorities simultaneously.#LI-NG1#comm
OverviewBuild Your Career with Related Commercial Management CompanyRelated Commercial Management Company (RCMC), a subsidiary of Related Companies, manages prestigious office and retail spaces across Hudson Yards, Deutsche Bank Center, and 85th & 10th. Our portfolio includes state-of-the-art office towers like 50 Hudson Yards, 55 Hudson Yards, and 30 Hudson Yards, home to Fortune 500 companies and global industry leaders. As an office property management professional at RCMC, you’ll be key in managing iconic commercial properties, working alongside top corporate clients and global brands, and benefiting from career growth, leadership development, and mentorship. You’ll be part of an innovative, high-performance team that sets industry standards in commercial real estate.We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.🔗 Explore careers at www.Related.comFor details on our hiring policies and privacy practices, visit our .

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