Project Administrator
Cypress HCM
- West Chester, OH
- $65,000 per year
- Permanent
- Full-time
- West Chester, OH (on-site 5 days a week) 45069
- Pay: $65K (Compensation can vary depending on experience)
- Connect with customers regarding new orders to gather initial details about expected installation schedules, designated site contacts, and site conditions if known at this point.
- Communicate order specifics to internal operations and engineering teams.
- Facilitate dialogue between engineering and customers concerning design requirements, drawing submissions, and related matters.
- Collaborate with the appropriate salesperson to address modifications to existing quotes or to generate new quotes for customer change orders on current orders.
- Work with production planning staff to relay customer timing requirements and understand the readiness of orders for departure from our facility. Inform customers about shipment and installation plans, including timing.
- Negotiate pricing and scheduling with existing subcontracted installers.
- Coordinate with the Install Manager to schedule our in-house employee installers.
- Coordinate fixes for issues related to shipment quality, damage, inaccurate site information, or installation quality.
- Issue purchase orders to subcontracted installers.
- Supervise the completion of site-specific installer paperwork.
- Bachelor’s degree
- 1+ year of relevant experience
- Knowledge or background in the construction industry
- Excellent organizational skills
- Strong leadership skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite and experience with ERP systems
- Ability to multi-task and handle multiple projects at once
- Ability to communicate with all levels within the business as well as vendors/customers.