Program Manager, Point of Care and Quality Assurance
Dana-Farber Cancer Institute
- Boston, MA
- Permanent
- Full-time
- Works with the DFCI Laboratory Senior Director of Operations and the DFCI Quality and Laboratory Operations Manager, assists with efficient and effective operational integration with Point of Care Testing Program for DFCI Inpatients as well as DFCI Ambulatory Point of Care Testing sites.
- Assists Senior Director of Operations with DFCI regional site service operations and assessments; participates in the establishment and review of quality metrics; reviews data in a timely manner, working with laboratory site managers to address action items.
- Works with the appropriate offsite and main campus leaders, which include but not limited to, the DFCI Laboratory Senior Director of Operations, Operations Manager, technical supervisors, quality managers, the supervisor of specimen processing, and the laboratory information system team, acts as a resource to address laboratory service concerns for regional sites to review and provide input to maintain and improve service for regional patients and providers.
- Develops quality systems and continuous improvement initiatives in conjunction with the medical directors, administrative director, and technical supervisors for aspects of laboratory services at DFCI regional sites , and the Point of Care Testing program; works with site leaders to develop systems and processes to maintain essential laboratory documentation in accordance with regulatory requirements.
- Communicates with all regional sites on a regular basis; works at DFCI Inpatient Hospital location as needed to address Point of Care Testing monitoring.
- Acts as a resource for regulatory compliance with federal, state, and private accrediting agencies.
- Performs all other duties and responsibilities as directed.
- Broad knowledge of clinical laboratory operations.
- Ability to work well as either a leader or a participant with multidisciplinary projects and teams.
- Excellent communication skills.
- Strong process improvement/project management skills.
- Familiar with Microsoft Office programs including Word, Excel, and Powerpoint.
- Strong knowledge of laboratory information systems required.
Minimum Education:Associates degree in laboratory sciences (Medical Laboratory Technician , ) required; Bachelor’s degree in laboratory sciences (Medical Technology or Medical Laboratory Sciences ) preferred.Minimum Experience:5 years of progressively responsible experience in clinical laboratory required. Experience with various aspects of clinical laboratory operations and quality system management required.License/Certification/Registration:MLT or MLS ASCP registration preferred.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.