Program Manager - College of Education and Behavioral Sciences

• Bachelor's degree required.

• Three to five years of administrative, program management, and/or budget experience showing progressively more responsibility for program development and implementation.

• Serves as the Program Manager to the Associate Dean of the School of Behavioral Sciences.
• Maintain the schedule tracker, update schedule team of adjustments, and submit anticipated semester schedules.
• Respond to assigned new department programs on a rotating basis of need, to include (but not be limited to) staff training, systems development, and other needs (e.g., mismanaged department budgets, faculty workloads, adjunct faculty contract management, enrollment, schedules, and other academic areas).
• Oversee the management of assisting new faculty in various tasks.
• Oversee the service and maintenance of all program resources, and assist in purchasing resources as needed.
• Oversee the essential day-to-day office functions: monitoring paperwork, answering email and the telephone, distributing office mail, maintaining office files, ordering office supplies, processing mailings, and duplication.
• Develop and implement effective budget tracking and reporting systems to provide actionable insights to leadership for all departments within the School of Behavioral Sciences.
• Assess and audit departmental internal systems of schedules, budget, advising, student tracking, and events.
• Track monthly and annual budgets within Adaptive Insight, providing the Associate Dean and Dean with a monthly budget summary analysis of spending patterns.
• Consolidate and manage the budget to work within the approved budget and find creative ways to conserve expenses.
• Monitor restricted accounts and keep the Associate Dean and Dean apprised of status and trends.
• Oversee processes and support for the Concur system: credit card reconciliation, reimbursements, and travel requests.
• Serve as a key point when ordering supplies for the new department, including monitoring purchase orders.
• Creates, maintains, and distributes promotional materials for a new department.
• Serve new departments as they establish their systems and populate leadership and staff roles.
• Serve as the new department’s timekeeper and point of contact during periods of need due to staffing shortages or changes in leadership.
• Manage student workers within multiple new departments until a permanent Chair can be identified, manage schedules, and assign tasks.
• Create a system of consolidation of data to better track information for new departments or departments without such systems.
• Consolidate faculty, staff, and student worker information.
• Streamline advising with Slate.
• Streamline advising and promotion of new programs and media.
• Monitor and direct incoming communication, including phone calls and new department general email.
• Oversee and plan new department events with the Dean and Associate Dean for what is sustainable and aligns with the College vision.
• Oversee new department programs’ orientation, new cohort launches, student matriculation documentation, graduation, and alumni events.
• Coordinate meetings and provide administrative support within new departments.
• Manage the hiring logistics for all new adjuncts. Manage correspondence with both adjuncts and faculty.
• Manage the faculty contracts by semester and interface with Human Resources and Payroll to ensure they are completed in a timely manner.
• Record minutes in faculty meetings.
• Work closely with the Associate Dean to audit programs in “cease to admit” status or programs that are in “teachout” due to substantive changes.
• Engage with students, student workers, faculty, and staff during transitions and provide resources to support them.
• Manage correspondence with students and file management of student files, program forms, etc.
• Create, track, and manage student academic maps to finish out program.

• Oversees and plans the department’s activities and assists in the advising of students needing guidance.
• Coordinates and submits course schedules promptly to the Registrar. Manage edits and track changes within faculty workloads. Creates, routes, and tracks adjunct contracts. Update Student Services of Changes.
• Manage Adjunct timecards and department correspondence, and provides resources from university initiatives.
• Provides administrative support to the department’s chair, program directors, and faculty.
• Manages schedules and workloads for graduate student workers within the department.
• Coordinates and facilitates special events for the department.
• Manages correspondence with students.
• Oversees program scheduling, calendar, and reservations.
• Track monthly and annual budgets within Adaptive Insight, providing the Program Director with a monthly budget summary analysis of spending patterns.
• Monitor restricted accounts and keep the program director apprised of status and trends.
• Oversee processes and support for the Concur system: credit card reconciliation, reimbursements, and travel requests. for all budget lines, provide weekly budget updates and spending projections.
• Assist the program director in the oversight and administration of the programs.
• Manage the hiring logistics for all new adjuncts. Manages correspondence with both adjuncts and faculty.
• Records minutes in faculty meetings.
• Oversee the service and maintenance of all program resources, and assists in purchasing resources as needed.

• Skilled in the preparation of data-driven reports, written and verbal communication, administrative and organizational tasks, and interpersonal interaction.
• Strong analytical and problem-solving ability.
• Strong ability to build and maintain a network of relationships and stability
• Ability to prioritize and manage multiple tasks concurrently.
• Knowledge of issues and efforts in higher education (including Christian higher education).
• Well-organized and detail-oriented.
• Ability to navigate and maintain composure in high-demand and uncomfortable conversations.

• Ability to work under pressure, exuding a mature demeanor while multi-tasking in a deadline-oriented environment with accuracy and consistency.
• Ability to work independently and meet deadlines.
• Ability to work collaboratively with a team, as well as an independent contributor.
• Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action.
• Self-starter with a positive attitude.
• In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

• Requires repetitive motions and sitting at a computer keyboard.
• Hearing and speaking on the telephone.
• Able to conduct business at other offices on campus.
• Able to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.

• Requires repetitive motions and sitting at a computer keyboard.
• Hearing and speaking on the telephone.
• Able to conduct business at other offices on campus.
• Able to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.

• Pleasant office, comfortable temperatures.

• Proficient in Google Apps., Microsoft Office, Word, PowerPoint, Excel, Slate, Stellic, and Peoplesoft.

• Grade 10: $25.94 to $29.83 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive

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