
Full Time - Sales Specialist - ProServices - Day
- Issaquah, WA
- $20.00-22.40 per hour
- Permanent
- Full-time
- Earn more from your sales performance with additional bonus opportunities.
- Make your well-being a priority with multiple top-tier health insurance options.
- Explore educational opportunities with Lowe's tuition assistance program.
- Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
- Gain extra savings with a 10% Associate Discount.
- Learn new trade skills with our Track to the Trades program.
- Understand the Pro business to understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
- Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer.
- Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply.
- Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, increase sales, and increase visibility to the service that Lowe's Pro Supply can provide.
- Offer and assist to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.
- Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
- Cross-functionally train in other areas of the store to help deliver the best customer service as well as learn what Pros are buying across the store.
- Complete other duties as assigned
- Hold a high school diploma or equivalent.
- 1-2 years Sales experience with ability to identify and sell products based on customer needs
- 1-2 years Experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
- Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted.
- Be available to work a variety of shifts, including nights and weekends.
- Be able to use common retail technology, such as smart phones and tablets.
- Obtain sales-related licensure or registration if required by law in your state
- 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics
- 1-2 years experience entering and submitting customer sales orders, including special sales orders
- Professional certification related to the department being considered
- Bi-lingual skills
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards