
Sales & Service Advisor
- Frisco, TX
- $17.00-20.00 per hour
- Permanent
- Full-time
✅ Sundays Off – Enjoy Work-Life Balance
✅ Paid Vacation & Sick Time
✅ 6 Paid Holidays
✅ Medical, Dental & Vision Insurance
✅ Company-Paid Life Insurance
✅ 401(k) Retirement Plan with Company Match
✅ Tuition Reimbursement
✅ Employee Discounts
✅ Career Growth Opportunities – We promote from within!What You’ll DoAs a Service Advisor, you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.Your daily responsibilities include:
- Warmly greeting customers in person and by phone using our professional standards
- Listening carefully to customer concerns and thoroughly documenting their needs
- Reviewing service history, inspecting vehicles, and verifying repair requirements
- Recommending products and services confidently and clearly
- Accurately preparing quotes, timelines, and repair orders
- Communicating status updates throughout the day
- Reviewing completed work, explaining warranties, and handling checkout
- Following up on declined services and completed repairs to ensure satisfaction
- Tracking all returns, warranty parts, and core parts for each customer
- Supporting the team with other duties as needed
✔ Must be at least 18 years old
✔ Prior experience as a Service Advisor highly preferred but not required
✔ Professional appearance and strong customer service skills
✔ Ability to work in a process-driven environment
✔ Valid driver’s license (or ability to obtain within 30 days of hire)
✔ Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)Ready to Build a Career You Can Be Proud Of?At Driver’s Edge, you’ll have the tools, training, and support to build a rewarding career—not just a job.???? Apply today to start your journey with Drivers Edge!Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.