Systems Engineer
MAQ Software
- Redmond, WA
- $60,000-100,000 per year
- Permanent
- Full-time
- Deploy and manage Azure infrastructure using Infrastructure as Code (IaC) with ARM templates and Bicep
- Implement Azure Well-Architected Framework principles for reliability, security, cost optimization, and performance
- Monitor and optimize Azure resources including virtual machines, storage, and networking components
- Implement Azure governance policies and ensure compliance with organizational standards
- Support Azure DevOps pipelines and automation for infrastructure deployment
- Optimize cloud costs and resource utilization through monitoring and rightsizing
- Set up and manage infrastructure for Large Language Model (LLM) deployments and AI workloads
- Administer Microsoft Fabric environments including workspace management and capacity allocation
- Provide technical support for Windows 11 systems and Microsoft 365 environment
- Troubleshoot hardware and software issues for engineering teams
- Manage user accounts, permissions, and access controls
- Support conference room technology and collaboration tools
- Create and maintain Copilot chatbots to provide automated user support
- Monitor and optimize chatbot performance to improve user experience
- Deploy and configure enterprise network equipment including switches, routers, and wireless access points
- Ensure high availability for mission-critical connections
- Perform network upgrades and maintenance during scheduled windows
- Install and configure network cabling and connectivity infrastructure
- Troubleshoot connectivity issues across office locations
- Maintain network documentation and infrastructure organization
- Coordinate with Internet service providers for connectivity issues
- Implement and maintain security protocols for network infrastructure
- Manage endpoint security using Microsoft Intune for device management and compliance
- Deploy and configure Microsoft Defender for endpoint protection and threat detection
- Conduct security assessments and vulnerability management
- Ensure system security compliance for business data protection using Microsoft security stack
- Implement and monitor backup and disaster recovery procedures
- Configure and manage Intune policies for mobile device management and application protection
- Monitor Microsoft Defender security alerts and respond to threats across the environment
- Maintain physical security systems and access controls
- Plan and implement IT infrastructure upgrades and improvements
- Maintain comprehensive documentation of network topology and systems
- Develop and update standard operating procedures
- Participate in capacity planning and technology refresh cycles
- Create and maintain disaster recovery and business continuity plans
- Pursue ongoing training and certifications to stay current with Microsoft technologies and industry best practices
- Cloud Infrastructure: Experience with Azure deployment, management, and Infrastructure as Code (ARM templates/Bicep)
- Microsoft Fabric: Knowledge of workspace management, data pipelines, and analytics workload administration
- Network Infrastructure: Hands-on experience with enterprise networking equipment and managed systems
- Security Systems: Experience with Microsoft security stack including Intune, Defender, and Purview
- Windows Environment: Strong knowledge of Windows 11 OS and Microsoft 365 administration
- AI/LLM Infrastructure: Understanding of infrastructure requirements for Large Language Model deployments
- Automation: Experience with chatbot development and automated support systems
- Troubleshooting: Excellent diagnostic skills for hardware, software, network, and cloud infrastructure issues
- Documentation: Ability to create and maintain technical documentation and procedures
- Azure Infrastructure Management: Deploying and optimizing Azure resources using Infrastructure as Code (ARM templates/Bicep) while implementing Well-Architected Framework principles for enterprise workloads
- Microsoft Fabric Administration: Managing workspace environments, data pipelines, and analytics workloads while optimizing compute resources and implementing governance policies
- LLM and AI Infrastructure: Setting up and maintaining infrastructure for Large Language Model deployments and AI workloads on Azure platform
- Automated User Support: Creating and maintaining Copilot chatbots for help desk automation while providing technical support for Windows systems and Microsoft 365 environments
- Enterprise Network Operations: Deploying network equipment, managing connectivity across office locations, and ensuring high availability for mission-critical business systems
- Microsoft Security Stack Implementation: Managing endpoint security with Microsoft Intune, threat detection with Microsoft Defender, and data security with Microsoft Purview across globally distributed teams
- Bachelor's degree in Electrical Engineering, Computer Engineering, or Computer Science
- 1-3 years of experience in systems engineering, network administration, or infrastructure operations
- Experience with enterprise networking equipment and security systems
- Strong troubleshooting and problem-solving skills
- Excellent communication skills and ability to work with technical and non-technical teams
- Ability to work independently and manage multiple priorities
- Experience with mission-critical systems and understanding of business impact
- Annual salary range ($60,000 – $100,000)
- 401(k) plan with employer match of 50% up to 6% of your salary and immediate vesting
- Paid Time Off (PTO)
- Comprehensive medical, dental and vision benefits package
- Work with a talented and experienced engineering team in our Redmond office
- Opportunity to work with cutting-edge Microsoft technologies including Microsoft Azure, Microsoft Fabric, and AI/LLM infrastructure
- Professional development opportunities including training and certifications.
- Collaborative environment with globally distributed teams across multiple time zones