Quality Control Manager
- Macon, GA
- Permanent
- Full-time
- Develop, engineer, and oversee the Quality Management System (QMS).
- Maintain ISO 9001-2015 accreditation.
- Conduct and oversee production phase inspections.
- Report QMS metrics.
- Provide safety compliance training, document processes, and implement procedures.
- Lead Continuous Process Improvement (CPI) initiatives.
- Travel to meetings, customer sites, and vendors.
- Conduct Customer Satisfaction Surveys (Net Promoter Score).
- Participate in required safety programs and work in a safe manner.
- Develop and implement quality control protocols to ensure compliance with industry standards and customer specifications.
- Collaborate closely with cross-functional teams, including production, logistics, and supply chain, to address quality-related issues and drive corrective actions.
- Complete additional tasks as assigned by management.
- Bachelor's Degree and/or 15-20 years of experience in a Quality Role within Manufacturing or related experience within the industry.
- Previous supervisory experience required.
- Prior ISO 9001 experience.
- Effective communication skills with the ability to interact professionally with customers, employees, and upper management.
- Expert knowledge of ISO 9001-2015.
- Proficiency in computer skills including Internet Explorer, Excel, Access, Word, and PowerPoint.
- Proficient in comprehending, speaking, and writing in the English language.
- Excellent interpersonal and communication skills, both in person and over the telephone.
- Experience in quality control management.
- Knowledge of ISO 9001-2015.
- Competitive salary and benefits package
- Opportunity to work with cutting-edge equipment and technology.
- Collaborative and inclusive work environment
- Professional development opportunities