Advocate - Anchor Shelter

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
• CCS/CHS 403(b) Employee Saving Plan
• Employee assistance program

• Provide crisis intervention and advocacy to participants.
• Coordinate with other social service agency workers (case managers, social workers, medical professionals) to provide for clients' immediate needs.
• Model interpersonal and living skills for clients.
• Enforce building and program rules, including bar policy.
• Maintain and safe and comfortable shelter environment, including physical set-up and light janitorial duties, when necessary.
• Work as a team with other colleagues on shift and be able to work independently without direct supervision.

• Orient new clients into the program.
• Review and record in log book to ensure program consistency.
• Maintain client records, updating information on an ongoing basis.
• Explain and enforce policies and procedures.
• Maintain accurate residents count throughout shifts.
• Engage outside professionals (Mental Health Professionals, Medics, Police) when appropriate.

• Manage front desk and building security, including welcoming clients, visitors, and donors, monitoring security cameras and lobby, enforcing building and program rules, and sanitizing client belongings.
• Perform routine walk through of the entire building to engage with clients and ensure safety.
• Process messages and maintain accurate client tracking records, including the bar list.
• Answer phones and provide information to callers about the program.
• Assist outside vendor with serving meals that are prepared off-site and delivered to the building.
• Assist participants as they move into or out of the building as needed.

• Maintain client information and ensure all necessary documentation is included.
• Complete logs and other required documents explained by supervisor

• Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
• Able to speak clearly in person and on the telephone.
• Able to hand write legibly.
• Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
• Able to sit for sustained periods of time.
• Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
• Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
• Ability to prioritize multiple tasks, and to work independently and as a team member.
• Ability to lift, move and/or carry up to 40 pounds.
• Regularly able to perform duties as assigned.
• Able to make independent decisions and apply sound judgment in performing job duties.

• 6 months of experience working with people experiencing homelessness.
• Experience or knowledge of mental illness and addictions.
• Knowledge and experience with crisis intervention.
• Commitment to harm reduction program model.
• Committed to developing and safekeeping a workplace that values and supports a positive team orientated work environment.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Ability to safely operate a motor vehicle and adhere to Agency driver responsibilities.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Criminal history background checks are required prior to employment.

• College level classes toward degree in Social Service.
• Previous work experience in programs that work with high needs participants.
• CPR/First Aid training.

Catholic Community Services of Western Washington