Field Application Engineer

Orbia

  • Knoxville, TN
  • Permanent
  • Full-time
  • 2 months ago
Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information worldwide in various markets. Every part of the manufacturing process is monitored with environmentally friendly sustainable efforts in mind. Quality, sustainability, and safety are paramount values at Dura-Line. Be part of our mission to Advance Life Around the World.Dura-line is currently recruiting for a proactive Field Application Engineer with outstanding communication skills, mechanical skills, and industry experience. We are looking for a customer centric individual that is comfortable with travelling. You will represent Dura-Line as the point of contact at our clients' installation sites to train them and provide hands-on assistance on best-in-practice installation methods while completing accurate technical documentation and conducting presentations for our internal cross-functional team. This position will be ON-SITE in Clinton, TN based role.This role is very hands-on and will require you to assist with client installations and complaint locations to determine root causes and help in any way we can. We are looking for someone based in the Clinton, TN area. We need someone that is not afraid to be onsite and get their hands dirty, use mechanical tools, feel comfortable being around heavy equipment, and can aid with the installation of our conduit pipes and a variety of other products. After helping on the installation sites, complete technical documentation, and use Microsoft Office to gather, analyze, and submit data in our ERP system.We are looking for a good communicator that is comfortable picking up the phone and speaking directly to clients and end-users whether it is resolving their product complaints and issues, building technical credibility to influence customers' decisions and recommending product enhancements and solutions, or selling our products to support sales efforts. Passion is in every role we play; we need an enthusiastic person that can work with various vendors and customers to bring that same level of energy to every project.What else do you need?An undergraduate degree in Engineering or equivalent work experience in power utility, telecom, datacom, outside plant or data center construction experience is needed to be able to understand the conduit pipe installation process and help our customers in a timely and promptly manner. If you have worked in construction and have knowledge of aerial and underground conduit and/or duct installations and/or fiber cable experience (jetting, placing, splicing), you can easily bring your skills and knowledge and make an impact right away.You will learn to communicate the ins and out of our industry products to help develop lasting relationships with vendors and customers while assisting them as subject-matter experts on Dura-Line products. You will be empowered to recommend the best solutions and train them in the process with help from the product management and sales team. Information will be documented and standardized globally, so you must be computer savvy to use Microsoft Office (Word, Excel, PowerPoint); experience in systems is desired as you will enter the information in Salesforce as a communication tool and record of customer contact.Why do you want this role?
  • There is a lot of travel involved to various sites; you must be ok traveling with short notice (flexibility is key). We offer a great travel policy, mileage reimbursement, sky miles, and hotel points.
  • In this role, you will be able to meet various people in the industry and develop a relationship and build your network as well as exposure to executives. You will be able to create and maintain lasting customer relationships and establish yourself as the technical “expert” that customers rely on.
  • There is growth opportunity- We will invest in your capabilities and development!
What do we offer?
  • 401k with a 6% company match (the company will automatically contribute an extra 3% of your plan-eligible pay to your 401k).
  • Multi-tier benefits (Medical, Dental, Vision) that you can tailor for yourself and dependents which include Employer-paid Short-Term Disability, Long-Term Disability, & Life Insurance
  • We also offer an inclusive relocation assistance package
  • Wellness Employee Assistance Program (EAP), paid parental leave, Fitness & Weight-loss Reimbursement
  • Additional benefits include tuition reimbursement, 11 paid company holidays, paid time off/vacation time, career development opportunities, and many other benefits in a collaborative culture that focuses on work & work-life balance, innovation, & teamwork. Benefits start on day one!
Join Our Team: Discover how Dura-Line creates what connects us. Every day, in the little ways and the big ones, our lives depend on clear, consistent, reliable communication. Check out our products, history, and testimonials at www.Dura-Line.com“The compensation for this position will typically range from $126,000-$204,000. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.The compensation package may also include short and long-term incentive compensation. We offer a comprehensive benefits package that includes healthcare coverage, a 401(k)-retirement savings plan, paid company holidays, paid vacation time, paid sick time, parental leave, short- and long-term disability leave, and an employee assistance program. At Orbia, we are committed to taking care of our employees and believe in providing comprehensive support so you can thrive at work and home.”We thank you for your interest & look forward to hearing from you!All employees are subject to pre-employment Background Check and Drug Screening and employment is contingent upon successful clearance of both. Dura-Line is an Equal Opportunity Employer and participates in the federal E-Verify program to verify the work eligibility of all new hires.Dura-Line will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Knoxville, TN, US, 37934Time Zone: Eastern Standard TimeBusiness Unit: BU Duraline USA (BU_DUR_07)Functional Area: FA Commercial (FA_COM_01)

Orbia