MAINTENANCE SUPERVISOR I

• Maintain a safe environment.
• Cultivate resident satisfaction.
• Protect the investment of the apartment property owner.

• Ensure compliance with procurement policies to include use of Approved Vendors/Contractors in the performance of daily tasks and expenditures.
• Responsible for assisting with the prioritization of capital improvement projects.

• Recruit and recommend maintenance applicants.
• Provide proper technical and policy training along with daily supervision of maintenance technicians.
• Schedule maintenance personnel in conjunction with Property Manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
• Maintaining all payroll records to include vacation and sick leave, overtime, etc.; and ensuring payroll information is provided to the Property Manager at specified time.
• Ensure that all maintenance employees report in uniform.
• Instruct staff on proper use and guidelines for wearing safety items.

• Meet all reporting deadlines and maintain an activity calendar to ensure that routing and preventive maintenance and general tasks are completed.
• Update all logs, manuals and handbooks, as requested by Management.
• Provide for the monthly readings of water consumption under the GHA Energy Management Program.
• Maintain systems as established by Management for the proper security and accessibility of all keys including master keys, beepers and radio equipment, etc.
• Assist in implementing and maintaining an inventory and stock control system to ensure that necessary parts and tools are available for routine maintenance.
• Mark all company-owned equipment and tools with the property name and telephone number.
• Provide instruction booklets on all property tools and equipment.

• Ensure all resident requests and issues are handled in a timely manner and on a priority basis per policy.
• Provide constant follow-up on repair orders, staff and contractual, and service requests to ensure that all resident situations are resolved.

• Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
• Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
• Implement the preventative maintenance program for subject property’s equipment and tools according to GH policy and procedure.

• Ensure that the Repair Order System devised by GH is property implemented.
• Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
• Oversee the turnover/renovation process to ensure rent-ready apartments for new move-ins and timeliness to reduce vacancy loss.
• Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings.
• Work with contractors to obtain quality performance.
• Safety
• Conduct regularly scheduled safety meetings with entire staff.
• Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.
• Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.

• High school diploma/GED required.
• At least 3-5 years’ experience as a Maintenance Technician, preferably in residential property management.
• At least 1-3 years’ experience as a Maintenance Supervisor.
• CFC Type 2 or Universal certification is required.
• Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
• Must be available to handle on-call emergency services on an as-needed basis.
• Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.

Gates, Hudson & Associates