Backend Systems Integration Engineer (OMS / ERP / Shopify)

tarte cosmetics

  • New York City, NY
  • $110,000-125,000 per year
  • Permanent
  • Full-time
  • 7 days ago
  • Apply easily
Backend Systems Integration Engineer (OMS / ERP / Shopify)tarte cosmetics is seeking an experienced Backend Systems Integration Engineer to join our Order Management Systems (OMS) team. This full-time role is responsible for ensuring the seamless flow of data between our Shopify Direct-to-Consumer (D2C) storefront and backend systems including ERP, Vertex (tax), and ESW (international logistics).The ideal candidate is a systems-minded troubleshooter with strong technical fluency across APIs, cloud tools, and databases. This role is highly cross-functional, partnering with Planning, Customer Experience, QA, and Engineering teams to support clean, timely, and reliable order processing.This is a hybrid position based in New York City and requires working in our office at least 3 days per week.Key Responsibilities
  • Monitor and troubleshoot order and data flows between eCommerce front-end, ERP, tax, and fulfillment systems
  • Investigate and resolve sync failures, webhook issues, and data mismatches using Postman, SQL, and system logs
  • Reprocess or replay failed API calls and validate successful resolution
  • Escalate, track, and document issues via Jira with clear root cause analysis
  • Partner with internal teams and external vendors (e.g., Shopify, Vertex, ESW) to identify and resolve integration issues
  • Support UAT/staging testing and monitor CI/CD pipelines during release cycles
  • Maintain SOPs, system documentation, and integration flow diagrams
  • Ensure smooth operation of critical data workflows in a fast-paced production environment
Qualifications
  • 3–8 years of experience in technical operations, eCommerce systems support, or integration-heavy environments (e.g., WMS, OMS, ERP)
  • Strong proficiency in REST/GraphQL APIs (e.g., Shopify, Salesforce Commerce, Magento, BigCommerce)
  • Experience using AWS tools such as EC2, S3, CloudWatch, IAM, SNS, and Route 53
  • Proficient in SQL for querying large datasets, optimizing schema design, and tuning performance
  • Comfortable navigating Linux/Unix systems, retrieving logs, and using shell/SSH
  • Familiar with Git-based version control and collaborative development workflows
  • Able to read and debug scripts in JavaScript, Node.js, Python, or PHP (for troubleshooting purposes)
  • Experience with Jira or similar tools for issue tracking and documentation
  • Detail-oriented, well-organized, and thrives in cross-functional technical environments
Preferred Skills
  • Experience with ERP platforms like NetSuite or SAP
  • Familiarity with CI/CD pipelines such as GitHub Actions, Jenkins, or CircleCI
  • Exposure to web server troubleshooting and configuration (Apache, NGINX)
  • Experience working with external platforms/vendors (3PLs, tax engines, SaaS APIs)
What Sets You Up for Success
  • You love diving into system-level issues and tracing order data across APIs, logs, and databases
  • You think critically and solve problems by identifying root causes, not just symptoms
  • You communicate clearly with both technical and non-technical stakeholders
  • You stay calm under pressure and maintain precision in production environments
Our Perks
  • Salary range: $110,000–$125,000 (final compensation depends on experience and technical depth)
  • Medical, dental, vision, 401k plan & access to health and wellness programs
  • Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
  • Gratis, employee discount on tarte.com, team give-back initiatives
  • Friendly, fun, creative & collaborative work environment
Tarte is an equal opportunity employer.

tarte cosmetics